Lakeshore Suites, Banani

226 reviews

• I

  Imtiazul

  AU · couple · Oct 2026

  9/10
• M

  Marilou

  PH · solo_traveller · Sep 2026

  9/10

  I like Lakeshore Suites

  Staff service—across reception, the restaurant, cleaning, and security—is exceptional. I received excellent service from the restaurant staff, especially the breakfast chef (whose name escapes me) who introduced me to the "dosa masala" for breakfast, as well as the servers and the morning restaurant manager. The location is great for shopping and dining, and I felt completely safe throughout my stay. The airport pickup service is also excellent and reasonably priced. Despite our flight being delayed for hours and arriving at 2:00 AM, the driver waited for us and was incredibly courteous, making us feel very welcome in Dhaka.

  The constant power outages were unfortunate, though I know they were not the fault of Lakeshore Suites and that management did their best to handle the situation. However, on August 26, the electricity and Wi-Fi went on and off for about three hours. This was quite disruptive as I was in the middle of working on an important report. Additionally, there was an instance when the tap water came out murky, though I appreciate that management quickly sent out a letter of apology regarding the matter. It also took two days for my request for a reading lamp to be fulfilled.

• T

  tanuki777

  TOKYO, TOKYO PREFECTURE, KANTO · Business · Aug 2026

  10/10

  lince & johiful was great

  I had a very comfortable stay. The breakfast was delicious, and all the staff were kind. I strongly felt that I would like to stay here again when I come back to Bangladesh. This is a wonderful hotel.

• M

  Md.

  LK · family_with_children · Aug 2026

  7/10

  Good & comfortable

  Good

  It's ok.

• P

  Peace750

  Solo travel · Aug 2026

  10/10

  Lakeshore Suites Dhaka – Hospitality That Feels Like Family

  If I had to sum up my experience at Lakeshore Suites Hotel in Dhaka in just one word, it would be “FAMILY.” There is simply no better way to describe this truly one-of-a-kind hotel team. From the executives in sales and marketing to the front-desk receptionists, wonderful bellmen, amazing restaurant staff, and even the friendly security guards, everyone made me feel like I was part of one big, warm-hearted family. Their outstanding and genuinely personal customer service is what made me want to stay at the same hotel again. I’m not saying this simply because I was kindly upgraded to a more premium room for the same price as a lower-category Deluxe room. I’m saying it because, throughout my stay, the entire team made me feel like a million dollars. The rooms themselves are clean, comfortable, and well maintained. But what truly sets Lakeshore Suites apart is the people. There always seemed to be someone willing to go the extra mile to make me feel welcome and looked after. From the moment you walk through the door and check in, you are greeted with genuine smiles and warmth. At the restaurant on the first floor, the head chefs and their team provided exceptional service and paid close attention to my needs. I also have a food allergy, and the head chef and restaurant staff went far beyond what I expected by preparing separate meals specifically to accommodate me. That level of care meant a great deal to me. Then there are the smiling bellmen, friendly receptionists, and security guards who would stand and salute as I entered and left the hotel, making me feel like I was the president of some country! But one particular experience will stay with me for a very long time. One evening, after a long day exploring Dhaka, I unfortunately stepped into an open roadside sewage ditch. My entire shoe and foot were covered in disgusting, muddy waste up to my ankle. When I arrived back at the hotel, I felt terrible about walking into the lobby in such a state. Then something happened that I will never forget. A security guard named Khalid noticed my situation and, without hesitation, took me around to the back of the hotel. He personally washed and scrubbed my shoe and foot with water using his bare hands so that I could return to my room without feeling embarrassed or guilty about bringing all that dirt into the hotel. To me, that is what genuine hospitality looks like. Khalid is not the only member of the team who deserves recognition. I have a long list of people I would like to personally thank: The wonderful security guards: Halim, Alamgir, and Sazzad. The amazing receptionists: Mr. Lince, Shafayat, and Drubo. The lovely bellmen: Mr. Jahirul and Mr. Arif. Senior Executive, Sales & Marketing: Mr. Shoyaib Daerjee. The fantastic head chefs: Mr. Sohel and Mr. Rozario. The wonderful Food & Beverage team: Akash, Souvor, and Sadik. I know I have probably forgotten to mention some people, and for that I sincerely apologize. But please know that every member of the Lakeshore Suites team who made my stay special has my deepest appreciation. Hotels can have beautiful rooms, great facilities, and excellent locations, but ultimately, it is the people who make you remember a place. And the people at Lakeshore Suites made me feel genuinely welcomed, respected, and cared for. Thank you to the entire Lakeshore Suites family for an unforgettable stay. I would happily return again. ❤️