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Le Haute Ville

8.4/10100 reviewsQuebec City

Historic Location in Old Quebec City: Nestled within the charming walls of Old Quebec City, Le Haute Ville offers a prime location just a short stroll away from the city's top attractions. Fully-Equipped Apartments: Experience the convenience of our spacious apartments featuring modern amenities such as kitchens, flat-screen TVs, and soundproof accommodations. Convenient Facilities: Enjoy the ease of access to a washer and dryer within the building, making your stay at Le Haute Ville Apartments stress-free and comfortable. Ready to immerse yourself in the beauty of Old Quebec City? Book your stay at Le Haute Ville now and make unforgettable memories in this historic setting.

What this place offers

  • Express check-in
  • Free wired internet
  • Internet access
  • Non-smoking rooms
  • Air conditioning
  • Express check-in/check-out

Policies & house rules

  • Check-in from 16:00 until 23:00
  • Check-out until 11:00
  • Children welcome
  • No pets
  • No parking

Please inform Le Haute Ville in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of CAD 500 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Debit cards or prepaid credit cards are not accepted to guarantee a reservation. Please note that Le Haute Ville does not have a lift. Units are accessible by stairs only. Please be advised that there is a late check-out fee of CAD 50 for guests leaving after 11:00. A deposit may be required at the property.

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100 reviews

  • Liana

    Oct 2023

    8/10

    Perfect site if you have no mobility issues.

    We enjoyed the old building with thick stone walls (still showing in some of the rooms), old brick, and the ancient tiny fireplace (non-working) in the dining/living area. Bathroom is completely updated with a small corner shower only. Very steep steps and street on a good slope, with heavy original entrance doors can make it difficult to enter and exit especially with luggage. All part of the Vieux Quebec experience though. We didn't have trouble with virtual check in but the information on the back of the door through a QR code was out of date. Email bounced back when we had a toilet issue and we had to phone a number and ask for a plumbing person to come to the room - there was no plunger in the apartment or we could have fixed the issue ourselves. Instead they did not come while we were out of the room for the day (as we had asked them to) and when we got back we assumed the toilet had been fixed, flushed it, and then it actually overflowed. Our only option was to throw towels down as a dam and phone again. A young gal (student help?) finally came with a plunger, used it and voila... fixed. She took the wet towels down to the laundry room and cleaned up the floor too. SUGGESTION: All this could have been avoided with a simple $5 plunger in the bathroom. Other than this issue, we would stay here again as it is walking distance to Chateau Frontenac, the rest of the old city, and the Citadel, as well as some yummy restaurants.

  • Robert

    family · Sep 2023

    8/10

    Convenient, quiet and easy to reach all of the old quarter of Quebec City.

  • Wendy

    Sep 2023

    8/10

    Things to know

    Location was excellent, condition of the property was less than expected. Difficult entry through heavy doors and steep steps to access the the unit. Bedroom was below ground with stairs that could be tricky for anyone with balance issues.

  • Mary

    partner · Sep 2023

    8/10

    Very clean, nice amenities. Difficulty access the front door. Not handicap accessible

  • Justin

    family · Aug 2023

    10/10

    Excellent location and the property was exactly as described. We rented two separate rooms for a family stay and both were in excellent condition. Kitchens had everything we needed for a light meal, a bottle of wine, etc. Parking garage is right around the corner (we paid $20 per day max). About 10 min walk to most points of interest in old town. Good communication about check in and room access. Will stay again when visiting.

Location

138, Sainte-Anne Street · Quebec City