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Guests liked
RU · couple · Mar 2026
Локация идеальная, в отеле чисто и уютно. Персонал очень доброжелательный, уборка номера отличная. Спа зона хорошая, с джакузи (но джакузи иногда была с прохладной или еле теплой водой вместо горячей), сауной и ледяной капелью на улице.
Очень была расстроена, когда в самолете вспомнила что не забрала из сейфа 1 бриллиантовую сережку 0.7 карат из сейфа, видимо она была в самом углу подноса для украшений и я ее не заметила при выезде. Вечером написала письмо на почту, сказали что проверили при выезде и еще 1 раз, но ничего не нашли, конечно же. Я не удивлена…. Но хотелось бы верить в лучшее.
RS · couple · Mar 2026
HU · couple · Mar 2026
Disgusting
Nice staff
Very disappointing experience at Le Lana Hotel. The room was absolutely not at a 5-star level. It was old, dirty, and poorly maintained. The towels were worn out and looked like they should have been replaced long ago. The whole room felt outdated and unpleasant. What made the situation even worse was the manager’s attitude. Instead of helping to solve the problem, he was rude and dismissive. Despite our complaint about the unacceptable room conditions, they refused to refund our money. For such an expensive hotel, this was shocking. Definitely the worst hotel experience we’ve had. An overpriced, old, and uninviting place that does not deserve a 5-star rating.
HU · couple · Mar 2026
BR · couple · Mar 2026
Excelente.
Tudo muito perfeito. Localização excelente, perto de tudo. Café da manhã maravilhoso bem diversificado. Atendimento eficiente e funcionários muito prestativos
Gostei de Tudo.
Courchevel 1850 · Courchevel