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DAMMAM, EASTERN PROVINCE · Family · Jan 2026
The Umrah was completed in comfort
. My stay at this beautiful hotel with my family of four for Umrah was truly wonderful in many ways. Its proximity to the Haram, with shuttle buses running every 10 minutes and reaching the Haram only taking 3 minutes, was a major plus. The hotel rooms were spacious and clean, and the restaurant offered a variety of dishes. Most importantly, the reception staff were fantastic, providing excellent service with a warm smile and prayers, making you feel like you were part of the family. I would like to thank all the staff, especially Wahbi, Amer, Mu'taz, and Abdul Latif. The three nights I spent in Mecca performing Umrah were filled with energy and vitality, making me feel completely at home.
STUTTGART, BADEN-WÜRTTEMBERG · Couples · Nov 2025
Still a long walk after shuttle drop-off
Aite, let’s get right down to it. Pros: - Rooms are spacious, comfortable & clean. - Shopping inside the hotel (on M floor) is good & super cheap. - Good eating & drinking options inside the hotel. - Buses to the Haram are right outside the hotel - very easy access. Take you thru a tunnel exclusively reserved for the hotel shuttles. A very short ride to the Haram outskirts. Cons: - Breakfast had a decent variety, but personally I did not like it much. Caters more to Arab taste and desi taste. Less of Continental taste. Bakery section & beverages section were good tho. - Adhaan cannot be heard inside the hotel room. - After being dropped off by the shuttle, it is still a long walk to the Haram courtyard, let alone the Kaba. - On Fridays, shuttles stop operating after 9am! So you are stuck. Either u walk, or u go early and wait for the Friday prayers. Or get a taxi which is apparently expensive during those hours. Conclusion: I have stayed at Jabal Omar in the past, and think that is better location-wise. If u can afford it, go for that. For the price, Le Méridien Towers is a decent option if u don’t mind walking more.
family · Sep 2025
The shuttle bus is amazing
Aug 2025
The property is great but!
Hotels.com UK has done us over by not providing the correct information which has led to a chaotic situation. However hotel staff members and front desk were incredibly helpful and very understanding and accommodating, they handled this professionally and made sure everything is resolved and our stay is comfortable. Room is nice and services are great, price is excellent for what you get. Definitely 10/10 for the property but 3/10 for Hotels.com UK for messing us around!!
Business · Jul 2025
Best of the best hotel in mecca 5 Stars 😊
One of the best hotel in mecca, best hospitality, best service, and the employess and management hotels so kindness, in the room all facilities complete and very clean, has facilities 5 times to haram by buses less 2 minutes, i very like these hotel and i hope can back soon 😊 Thank you for your hospilaty
Kudai Road · Makkah