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FR · extended_group · Sep 2026
Excellent
L’accueil du personnel, très sympathique et souriant L’appartement très bien aménagé et equipé. La situation de l’appartement , proche du vieux Quebec et rues commerçantes à proximité . La vue du balcon . Et le parking
US · extended_group · Sep 2026
Great!
The location was perfect, just outside of the Old Town fortifications and within walking distance of all the sights. Lots of cafes, shops and grocery stores nearby. The kitchen was well equipped for those who want to make a simple meal. There were plenty of coffee pods for the Keurig machine and helpful extras like guide books and umbrellas. We liked having Netflix to stream at night.
If I'm being picky, I'd say it could use a bit of maintenance: some shades weren't operable and the clothes dryer showed an error message and didn't work. But these were minor issues and we would not hesitate to stay here again.
US · family_with_children · Aug 2026
The apartment is good, but the management needs improvement
On the plus side, the location is fantastic, a short walk to old town and right next to a bus stop. This is a modern apartment, stylishly furnished, with a glass wall of windows and a nice view (well, there are a couple of paper factories constantly belching steam, but otherwise it's a good city view). The kitchen is decently well stocked and the bathroom is large. The washer and dryer worked very fast and well. The a/c was very good even on the very hot days we had.
The listing contained a lie: it said one queen bed and one double bed. But there were only 2 double beds (the listing now says "one large double bed" but there is no difference in the size of the beds). When I brought this up to the management, they ignored my email. The TV did not work; it was constantly getting disconnected from the cable/internet box and although two staff tried to fix it (and talked down to us as if we didn't understand how to use a TV), it was not fixed and we gave up. Parking was at the very bottom of the 6-floor basement garage, and the garage is VERY tight - if you have anything larger than a small SUV, do not park here, you will have difficulty. They warn you about the height of the vehicle but I saw someone trying to park a large pickup and the height wasn't the problem, it was the width. The detector for the keyfob when exiting the garage is in a weird location and it took a long time to find it. There is no information about how the various thermostats work (I finally deduced that there are several for heat and one for a/c). The bathtub doesn't have a shower, and the separate shower stall is tiny and has no place to put soap and shampoo. Finally, they have a ridiculous check-out policy where you have to schedule a time for someone to inspect the apartment before you leave. This is downright insulting. Not only have I never been asked to undergo this inconvenience in literally hundreds of hotel and vacation rental bookings, but they did not even bother to show up for the appointment and I had to call to get them to come. These aggravations really distracted from the good things about the apartment, and as much as we enjoyed Quebec, we were glad to be out of this place.
US · extended_group · Aug 2026
CH · family_with_children · Jul 2026
760 Avenue Honoré-Mercier appartement 412 · Quebec City