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Lotte Hotel St.Petersburg

9.6/1053 reviewsSt. Petersburg

Indulge in Luxury Amenities Treat yourself to massages, body treatments, and facials, and unwind in our indoor pool, sauna, and fitness center. Don't forget to enjoy complimentary Wi-Fi and concierge services, plus our banquet hall. Dining and Entertainment Satisfy your cravings at our 2 restaurants, or opt for 24-hour room service. End your day with a drink at the bar/lounge, and start the next with a cooked-to-order breakfast. Unmatched Comfort and Convenience Relax in one of our 150 uniquely decorated guestrooms, complete with free Wi-Fi, flat-screen TVs, and rainfall showerheads. Take advantage of our business center, airport shuttle, and perfect location near top attractions. Plan a marvelous stay at Lotte Hotel St. Petersburg for an unforgettable experience in the heart of the city.

What this place offers

Elevator
Fitness facilities
ATM/banking
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk

Policies & house rules

Check-in from 14:00 until 00:00
Check-out until 12:00
No pets
Paid parking

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. • Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in. • Pool access available from 7 AM to 11 PM. • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Parking height restrictions apply. • Cashless payment methods are available for all transactions. A deposit may be required at the property.

Available rooms

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53 reviews

Guests liked

Exceptional hospitality
Excellent food quality

deven88
Business · Jun 2025
10/10
Hospitality re-defined!!!
Hospitality re-defined!! This is the way in which I would sum up my experience. The hotel is known for luxury, but I think hospitality is what makes the experience unforgettable. I was part of a 6 night business trip with my family and trust me these 6 nights were made memorable because of the ambience, facilities, food and hospitality of your staff. The check in and check out experience was seamless. I would like to make special mention of the bell boys...they are helpful not only with the luggage but also helped my wife with the baby stroller. So kudos to them. The room was fantastic...great job by the housekeeping staff in maintaining the room and bathroom in an absolute spick and span manner. I think highlight of the visit was the breakfast....undoubtedly the best in Russia!!! Commendations to the chefs and stewards for making it a lifetime experience...the spread suits every palette and makes it a wholesome experience. The L'terrasa bar has a fantastic location and an equally hospitable staff. Overall kudos and congratulations to your entire team for making our stay memorable and one of the best experience we had in Russia.
begood786
GB · Business · Apr 2025
2/10
Horrible Hotel Staff : AVOID!!!!
Lotte is a losing lottery! Bad internet; terrible idea to stay for business and family customers; miserable staff especially breakfast waitresses, receptionists and guest relations’ team. The security appear menacing and very unfriendly. Waitresses are moody and especially during breakfast. They will make your day start on a bad note and mood. We had to offer them gifts to make them treat us as customers during our month at the hotel We did not want to move to another hotel because we had IVF treatment nearby and business daily. It’s not easy to try to settle in and relocate. We endured a very unpleasant experience. The Guest Relations Manager ; Violetta Ivanschenko disrupted my business calls demanding I use my bedroom even though I never disturbed anyone sitting in a quiet corner in the lobby. The receptionists are so miserable to approach them is to tread with trepidation and fear. They exude an air of arrogance. Nadezhda Filippova is the hotel manager and despite our 4 week stay she never welcomed us.
442hat
Couples · Aug 2024
10/10
Great Hotel
The Lotte is strategically located next to St. Isaac’s cathedral. It’s a 5 minutes walk to the Nevsky street, which is the main shopping and restaurants place. The rooms are spacious, and the A/C is exceptionally cool, which is great for the summer. The staff are friendly and very professional. Housekeeping was prefect, and room service is somewhat cheap and delicious. I would definitely recommend the place for visitors of St. Petersburg.
HK_Mum6
IN · Couples · Jun 2024
10/10
Right Location, Great Hospitality
We stayed with Lotte in May/June 2024. We had a wonderful stay stay supported by great hospitality. They were always there to help us whenever we need it. My wife fell sick during the stay they were quick to get us required medicines. Front Desk Manger Alina also ensured extension for check out considering my wife's health. The hotel is ideally located closer to all major attractions. Will strongly recommend.
hamadaE8789GQ
Friends getaway · Dec 2023
10/10
I highly recommend Lotte hotel and I will put it in my search list as the first hotel to book in any next visit everywh.
Everyone working in the hotel is truly trying to make the best experience for the guests. I highly recommend this hotel and the concierge service is perfect 😍💪🏻👌🏻🔥.Definitely I will book again.

Location

2, Antonenko Lane · St. Petersburg