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Couples · Dec 2023
Comfortable and fairly priced
Stayed two nights here. The staff were very helpful and keen to please. They helped arrange pick up from the airport which was easy. The accommodation was okay. The sheets were clean and the rooms felt safe, although there were no fire alarms in the room. The bathroom needs an upgrade the shower head was broken, the bathroom felt damp and needed a deeper clean.
Solo travel · Jan 2020
A little clean hotel
I was here for 2 nights. The hotel is in very good position in old Hanoi that permit to move in the Center of the city, close to Hoan Kiem lake and parfumerie pagoda. Bat there is a price to pay: my room 504 was on main road so little bit noisy. The room was big and comfortable but the forniture and the windows very old, may be need to be refreshed with new forniture and new soundproof window. The staff is friendly and helpful. Overall a spartan accommodation but adequate for spending
self · Jan 2020
Centrally located in Old Quarter with friendly staff - limited English. Has the atmosphere of a small family run hotel so they know who you are as you come and go - nice to 'come home' after day out. Internet and air conditioning good. Back rooms small but very quiet as window just to air-conditioning vent. Front rooms big but have street noise - so the full Hanoi noise experience! Small lift available or stairwell. Breakfast simple but excellent - baguette, eggs, fruit, coffee. Not wheelchair accessible unless you have narrow-style for regular door width and can get up 2-3 stairs at entrance. Someone usually on door to help. Showers over bath, but have hand sprayer if you can't step in. Streets tough for w/chairs - crazy busy - need to use road, dodge traffic and have big sense of adventure feel lucky. Around lake is easy access boulevards direct route from Lucky Hotel to the Lake area. There are multiple Lucky hotels - this is Luck with no number.
Oct 2019
Great service. High recommended.
Oct 2019
내부 관리 및 직원 서비스가 만족스러 웠으며 조식도 편하게 먹기 괜찮았다. 위치도 좋아 여러 곳으로 다니기도 좋았다. 다음에 기회되면 다시 이용하고싶다.
12 Hang Trong Street · Hanoi