Luna Volcán, Adventure SPA - formerly Luna Runtún
Luxurious Accommodation with Stunning Views Relaxation and Recreation at Your Fingertips Indulge in the hotel's hot tub, outdoor pool, and terrace for a truly rejuvenating experience. Unwind in style surrounded by lush greenery in the garden or enjoy a refreshing drink at the bar. Exceptional Service and Convenience From the moment you arrive, our bilingual staff will ensure your every need is met. Whether it's arranging transportation or providing local recommendations, we are here to make your stay seamless and memorable. Book Your Stay at Luna Volcán, Adventure SPA Experience comfort, adventure, and relaxation all in one place. Don't miss out on the chance to create unforgettable memories at our 4-star hotel in Baños.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Swimming pool
Policies & house rules
- Check-in from 15:00
- Check-out until 12:30
- Children welcome
- Free parking
Available rooms
Select dates to see available rooms
You won't be charged yet
142 reviews
Guests liked
Guests mentioned
BM · couple · Sep 2026
Luxury in the clouds
Amazing views, great pool area, and I liked the menu in the restaurant. The staff were very helpful. The spa was sublime. Great place the relax and unwind
EC · solo_traveller · Sep 2026
La ubicación y vista es espectacular, la comida deliciosa, para descansar es perfecto.
EC · couple · Sep 2026
Mi casa en Riobamba
La limpieza y comodidad
CA · couple · Sep 2026
I strongly recommend that anyone considering staying at this hotel think twice, particularly if you are traveling with cash or valuables. During our stay, a significant amount of money was stolen from our belongings despite everything being securely locked away. We took reasonable precautions to protect our belongings, yet someone was still able to access them and take our money. This is an extremely serious security concern and completely unacceptable for a hotel of this standard. What has been even more frustrating is the hotel’s response, or complete lack thereof. We have called, sent WhatsApp messages to a number the hotel gave us and emailed multiple times to report what happened. Each time, staff told us that they would speak with a manager and that someone would contact us within the hour. No one ever followed up. We have repeatedly been told we would receive a call, only to hear absolutely nothing. The theft itself was disturbing enough, but the hotel's handling of the situation has been just as disappointing. When a guest reports that their belongings have been stolen from a supposedly secure area, the appropriate response should be immediate investigation, communication, and accountability. Instead, we have had to repeatedly chase the hotel for any response whatsoever. For a hotel that presents itself as a reputable, high-quality property, this experience has been completely unacceptable. Guests should be able to feel that their belongings are safe when they are locked up and secured inside the hotel. We are sharing this review because we would have wanted to know about this type of experience before booking. The lack of accountability and communication from management has been incredibly frustrating, and we would not stay here again. Beware if you are considering staying here.
DE · extended_group · Aug 2026
Ein schöner Aufenthalt, aber leider wenig für Veganer.
Die Aussicht von unserem Zimmer runter auf Baños war atemberaubend. Auch die Pools und die gesamt Außenanlage waren wunderschön und sehr gepflegt. Der Anbau des eigenen Gemüses war großartig.
Das Personal sprach nur sehr wenig englisch und für Veganer waren die Optionen sehr limitiert. Alternativen gab es nicht. Da wurde in kleineren Unterkünften mehr drauf eingegangen als in diesem 5 Sterne Hotel.
Location
Vía a Runtun km 6 · Baños