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LUX* Lake Kivu

9.9/1012 reviewsMwendo

Luxurious Accommodation Indulge in air-conditioned rooms with free WiFi, pool views, and a balcony. Relaxation Amenities Unwind in our seasonal outdoor pool, hot tub, fitness center, and garden. Diverse Dining Options Savor African, American, and Belgian cuisine with special dietary accommodations available. To book your stay at CLEO LAKE KIVU HOTEL, contact us today!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 14:00 until 18:00
  • Check-out until 11:00
  • Children welcome
  • Free parking

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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12 reviews

Guests liked

  • Gorgeous panoramic lake and island views
  • Spacious top-floor room
  • Direct access down to the water

Guests mentioned

  • Ownership/management transition caused miscommunication
  • Pool access restricted when villa is rented (exclusive access)
  • Property feels somewhat dated / not fully 5-star

  • Carlotta

    IT · couple · Aug 2026

    8/10

    Great experience

    La vista spettacolare

    Alcuni dettagli da migliorare per essere una struttura di lusso

  • Wynn

    US · couple · Jul 2026

    8/10

    Gorgeous views, clear growing pains in ownership transfer

    The views here are unmatched. Gorgeous panorama views of the lake and islands around. We also had a big room on the top floor which was great. The hotel is built into the hillside and you can get down to the water just down the stairs.

    The property was just taken over by lux. It feels a bit dated. Also it is not a 5 star hotel - guests do not have access to the pool when the villa is rented. We also had an issue with another guest at the property. When we arrived the hotel admin told us that we could use the pool. When I went to walk around the property after checking in I wandered down to the pool area to find these French ladies who had rented out the villa. They were in deep conversation with the chef and the hotel manager. The villa came with exclusive access to the pool. In any case I was walking about the pool and the French ladies then told me not to walk past their room - the doors to their villa were wide open. I was confused - I thought they may actually live there and own the hotel. There was no private access to their villa. My partner then came down later and they told him the same thing. They heavily implied they were worried he would steal their things. The ladies should have communicated this through the hotel and not directly to me. That said, the hotel should have mitigated by properly explaining the pool situation and then jumping in to bridge communication.

  • burasira bertra

    RW · solo_traveller · Jul 2026

    6/10

  • Jason

    GB · young couple · Apr 2025

    10/10

    Exceptional

  • Adedeji

    GB · young couple · Mar 2025

    10/10

    Exceptional

Location

Kibuye rwanda · Mwendo