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Lux Suites the Palms Apartments Nyali

8.6/103 reviewsMombasa

Luxury Amenities Make yourself at home in one of the 2 air-conditioned rooms featuring refrigerators and Smart televisions. Enjoy complimentary wireless internet access, shared kitchen facilities, and satellite programming. The bathrooms are equipped with showers, toiletries, and bidets for your comfort. Recreation and Convenience Take advantage of the outdoor pool, complimentary breakfast, and free self-parking available onsite. Stay connected with the free wireless internet and explore nearby attractions like Mamba Village, Nyali Beach, and City Mall at your convenience. Ideal Location Located in Nyali, just a short drive from the captivating Nyali Beach and Mamba Village, Lux Suites the Palms Apartments Nyali offers a perfect blend of comfort, convenience, and leisure activities. Book now for an unforgettable stay!

What this place offers

  • Elevator
  • Free breakfast
  • Smoke-free property
  • Free self parking
  • Free continental breakfast
  • Change of towels (on request)

Policies & house rules

  • Check-in from 14:00 until 22:00
  • Check-out until 10:00
  • Children welcome
  • No pets
  • Free parking

Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access. A deposit may be required at the property.

Available rooms

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3 reviews

Guests mentioned

  • Overbooking issues
  • Lack of available rooms
  • Unhelpful staff
  • Poor amenities experience
  • Price mismatch with services
  • Disappointing food and beverage services
  • Christof

    Jul 2025

    2/10

    Stay away from this property - it seems to be a scam! Despite a confirmed booking by Expedia, upon arrival at Lux Suites the Palm around 8h30pm in the evening, I was told that there was no room available. There was no manager on-site, but the security guard called someone who told him to send us away. The person on the phone said they had been fully booked since the day before and that I had to take up any issue with Expedia. We were unceremoniously sent away late in the evening in an area of Nyali where there is not much else and had to scramble to find another hotel for the night. Apparently, the manager told Expedia that we were offered an alternative room/apartment, which is untrue. This seems to be a scheme where they overbook their hotel/apartments and then make up stories to Expedia to keep the payment. I am still trying to sort this out with Expedia, who have been somewhat helpful but let's say the process of claiming a refund from Expedia in such a situation is not straightforward.

  • Abdulaziz

    family · Jan 2025

    10/10

    It was a great location, nice and quiet.

  • Alecia

    family · Mar 2024

    8/10

    Nice to stay at a condo hotel, great hospitality ans service by all staff. Located far away from restaurants, food, services so need to use Uber /Bolt for transportation.

Location

Green wood Lane Nyali · Mombasa