Luxury Furnished Flat in Rehab New Cairo

16 reviews

• Y

  Yehia

  EG · family_with_children · Aug 2026

  1/10

  Discriminatory, Extortionate, and Hostile Host – Stranded an Entire Family!

  Nothing

  This was an absolute nightmare. The host lacks basic decency, professionalism, and humanity, exhibiting clear nationality-based discrimination and toxic behavior towards a visiting family. My family (women and children) arrived exhausted after a long journey. Knowing I wasn't physically present at the exact moment of check-in, the host engaged in unreasonable, extortionate, and bad-faith practices: Discriminatory Attitude: Because the reservation was made using my Saudi contact number, the host assumed we were Gulf tourists. The moment he realized upon arrival that my family is Egyptian, he visibly expressed his resentment, explicitly stating: "I thought you were non-Egyptians!" He immediately changed his demeanor to become hostile and demanding. Fabricated Excuses Regarding Booking Name: He claimed the booking wasn't in my wife's name even though it was under my name (the primary account holder)—which is fully aligned with Booking.com rules. To eliminate his excuse, I modified the guest details on the app immediately. Extortion of Additional Fees: He demanded an extra 1,500 EGP for "cleaning fees" on top of the standard $100 security deposit. We paid it solely to settle my exhausted family. Stranding the Family After Check-in: After my family carried all their luggage upstairs into the apartment, he suddenly cancelled the reservation and refused to accommodate them. Preemptive Clarification on Guest Count & Property Policy: To prevent the host from fabricating claims regarding capacity: The booking was officially registered for 3 adults and 3 children. The actual group that arrived was 3 adults, 4 children, and 1 infant. According to the explicit Child Policy published on his own property page on Booking.com, which states: "All children are welcome when using existing bedding", the presence of the children and infant was fully compliant with his listed terms.

• L

  Loai

  AT · family_with_children · Jan 2026

  10/10

  The apartment was very nice and clean. The owner was super nice, friendly, helpful and professional. Thank you for your service 🙂

• O

  Omar

  NL · extended_group · Dec 2025

  10/10

  Highly recommended. ⭐⭐⭐⭐⭐

  Exceptional stay. Truly five-star experience. This apartment is absolutely outstanding in every way. The place feels royal, elegant, and extremely comfortable. Cleanliness is top level, everything is perfectly maintained, and the furniture is luxurious and well thought out. The hospitality and treatment were beyond expectations. Very respectful, professional, and welcoming. I genuinely felt at home from the first moment, not like a guest in a rental. The location is excellent, with everything nearby and easy to access. If you are looking for a premium, high-end apartment that feels like your own home, this is the only choice. I wouldn’t consider staying anywhere else. Highly recommended. ⭐⭐⭐⭐⭐

• R

  Rıdvan

  TR · extended_group · Dec 2025

  4/10
• MH

  Mouthana Harith

  EG · couple · Dec 2025

  9/10