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FR · solo_traveller · Sep 2026
Super séjour, emplacement parfait et piscine incroyable !
J’ai passé 3 jours dans cet établissement et j’ai adoré mon séjour ! L’emplacement est vraiment idéal : tout près de la plage et du centre, tout en étant suffisamment à l’écart pour ne pas être en plein milieu de l’agitation. Le personnel est toujours souriant, attentionné et aux petits soins. Et la piscine est juste incroyable ! 😍 Je recommande vraiment cet établissement !
Le seul petit point négatif serait qu’il n’y a pas d’eau chaude dans la douche. Mais ça reste un détail et cela n’a pas gâché mon séjour. 😊
GB · solo_traveller · Sep 2026
THE MOST DISGUSTING HOTEL ROOMS WE HAVE EVER SEEN . RUDE STAFF
ABSOLUTELY NOTHING We booked to stay here after reading reviews and looking at the photos. What a shock we had to find the photos shown here and what we actually got were completely different. We were instructed via WhatsApp to pay in cash which we did, then once they had our money told rooms were not ready. We left our bags and went off to get lunch returning in the evening hours later to find rooms still were not ready . We asked for towels and bedding to be given smelly damp towels and no bedding. We went to our room to wait and then realised how disgusting the room was. The bathroom was full of mould , the towel rack mouldy and filthy . A hole and crack in the inside of the sink ,filthy dirty shower head, thick dirt on the shower gulley .Stains on the furniture and walls, The furniture was old battered, with graffiti on bedside lockers and filthy. A broken wash basket no top sheet or duvet . We told them we had no choice but to leave as noone would stay in such a filthy room.We said keep that nights money but wanted the rest back . $1500 for 2 rooms that were not fit for purpose The staff told us no refund at all ...we were to stay 9 nights . They were rude and intimidating turning lights off everywhere ( it was after 11pm ) tuk tuks arriving with random men standing staring at us . The owner was rude over the phone also told us no refund then refused to discuss any more only after texting what did we expect & we could have a clean bigger room in 2 days time! We said a clean bed a clean shower... The basics! We ended up having to find another hotel that night so extra money apent. We told the police and spent 4 hours at the police station where we finally came to get most of our money back in cash. For us as 4 adults and a teenager was an awful experience but if we had young children it would have been alot worse .
ABSOLUTELY EVERYTHING THE FILTHY ROOM BROKEN SMASHED SINK MOULD ON WALLS AND TILES THICK GRIME IN THE SHOWER A HOLE IN THE MOSQUITO BET ON THE WINDOW STINKING DAMP TOWELS GIVEN TO US GRAFFITI FURNITURE ONLY A SHEET FIR BEDDING RUDE INTIMIADATING STAFF HAVING TO INVOLCE POLICE TO HELP US HAVING TO PAY $150 FOR A BED LATE AT NIGHT BECAUSE THE PICTURES ADVERTISED BEAR NO SIMALARITY TO THE DISGUSTING ROOMS WE WERE TOLD TO STAY IN!
IT · extended_group · Aug 2026
AT · couple · Aug 2026
FR · extended_group · Aug 2026
Court séjour très agréable.
Très bel emplacement avec une piscine très agréable.
20 Beach Hut Road · Arugam Bay