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GEORGIA COAST, GEORGIA · Couples · Aug 2026
Disgusting
I had high hopes that our stay at this Marriott for the GMBC Convention would be a great experience, but unfortunately, it was very disappointing. Shortly after checking in, I went to the second-floor ice machine and found a used cup and a clump of hair sitting on the machine’s grate. It was extremely unappealing and raised immediate concerns about the cleanliness of the property. I reported it to the first front-desk attendant, but he did not seem particularly concerned. When I mentioned it to another attendant, however, he was visibly surprised, apologized, and provided us with breakfast vouchers. Unfortunately, the issues continued. Later, we requested two cups. Although we wrapped them in plastic, we noticed red markings on them that appeared to be either ink or lipstick. The attendant who initially provided the cups had not noticed the marks. My wife pointed them out to the second attendant, who again appeared shocked and simply shook his head, as though he could not believe yet another issue had arisen. When we entered our room, we found that one of the curtains was broken. It appeared the issue had been concealed by keeping all of the curtains closed. Finally, when we checked out on the 22nd, there were no luggage carts available. As a result, we had to make several trips to the car with our belongings. Overall, this stay fell far short of what we expected from a Marriott, particularly during a convention stay. While I appreciate the apology and breakfast vouchers, the repeated cleanliness and maintenance issues made the experience frustrating and disappointing.
240 Coliseum Dr · Macon