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SA · couple · Oct 2026
Thoughtful Luxury
A beautiful luxury experience where thoughtful details and personalised service made our stay special. A special thank you to our butler, Nessa, who was lovely and incredibly helpful, from arranging activities and bookings to assisting with packing. The warm in-room welcome and her handwritten goodbye card were particularly thoughtful touches. Dining at Kubu was a highlight, with Cici beautifully explaining the story behind the tasting menu and its local Balinese ingredients. Breakfast at Sawah Terrace, with its stunning views, was a lovely way to start the day. The spa was excellent, and the river rafting experience arranged through the hotel was truly memorable. The thoughtful details in the room added to the overall experience. Thank you to the team for a wonderful stay and for making us feel so well looked after.
BR · couple · Sep 2026
GB · solo_traveller · Aug 2026
RU · family_with_children · Aug 2026
BR · couple · Aug 2026
A magical stay in Ubud
I stayed at Ritz-Carlton Mandapa for my honeymoon. It was a wonderful and special experience! The thing that stood out the most was the very friendly, precise and welcoming service we received from absolutely everyone.... from lobby to pool bar to maintenance employee, etc. We just felt so taken care of. The food was the highlight also... everything was so delicious and super well done, especially the very extensive breakfast to the restaurant. The room and hotel were also spotless and pristine. Our villa felt like a piece of paradise, with lovely views to the river. Everything magical! Marka, our butler, made our stay even more special. He was constantly checking up on via Whatsapp, asking if we needed something or suggesting activities. Such a special guy that makes a stay like this even more special.
The pool in our villa was too cold to be usable... a shame, as it was perfect in all other regards.
Jalan Kedewatan · Ubud