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Mandarin Oriental, Desaru Coast

9/10218 reviewsDesaru

Luxurious Accommodation Experience top-notch comfort in our modern rooms with private beach access and stunning garden views. Culinary Delights Indulge in a culinary journey with our diverse dining options including Japanese, Malaysian, and Mediterranean cuisines. Recreational Activities Stay active with our array of activities such as billiards, table tennis, and tennis, or unwind at the hammam for a truly relaxing experience. To book your stay at One&Only Desaru Coast, visit our website or contact our 24-hour front desk for assistance.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply. For all extra-bed, the extra person shall contact the property directly. Ember Beach Club will be closed from April 2026, with reopening expected in October 2026, as part of enhancement works. Guests may continue to enjoy the pool, dining venues and beach access at the main resort building.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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218 reviews

Guests liked

  • Quiet
  • Incredible hotel with amazing team

Guests mentioned

  • Rude and unhelpful staff
  • Pool cleanliness issues
  • Azfar Hamzah

    MY · solo_traveller · Oct 2026

    9/10
  • Kate

    AU · couple · Sep 2026

    7/10

    Nice location, friendly staff, so much room for improvement

    The location is absolutely stunning and the pool area is just as beautiful as the photos. Staff are friendly and kind.

    Unfortunately there is much room for improvement in the service, and it’s simply not yet at the standard one would expect for a Mandarin Oriental. There was no initiative and lots of standing around chatting with the large number of staff servicing the resort. Ordered items were frequently forgotten, despite being confirmed. Chicken was sent in a meal confirmed to be ordered as vegetarian. The food is simply average at best, and there is very limited variety for a longer day with only one real place to eat, and lots of the flavours are very similar. The wine list is ridiculously short and expensive. No one seemed to be able to tell us what was and wasn’t included in the mini bar, we were told many contradictory things by various staff members. At check in we were told all non alcoholic drinks were included only to be told this wasn’t the case and all drinks needed to be paid for but there was no price list available. In the end they honoured the complimentary non alcoholic drinks and snacks as a good will gesture for the misinformation. Our biggest disappointment came at the end of the trip with the private transfer which was arranged by the hotel. Despite explicitly requesting 1 rear facing baby seat and 1 forward facing toddler seat, the driver arrived with a booster seat and a baby capsule which could not be fixed to the car. This resulted in our return to Singapore being delayed by 4.5 hours while other seats were obtained. This resulted in us crossing the border in peak hour, and we subsequently arrived at our hotel well after 8pm (instead of 3pm as planned). This was very stressful and really ruined the day with the kids being so overtired from the late arrival. Everyone at MO was very apologetic but it really was completely acceptable, especially with the driver fake installing the car capsule over and over only for me to have to demonstrate that it remained completely unfixed to the car.

  • Eifion

    GB · solo_traveller · Sep 2026

    10/10
  • Christian

    GB · couple · Aug 2026

    10/10
  • Darren

    SG · solo_traveller · Aug 2026

    7/10

Location

Persiaran Damai · Desaru