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ZA · family_with_children · Oct 2026
Staff super friendly, helpfull, efficient Assisted with information about island, coordinated transport Spoiled my husband on his birthday with a plate of brownie and a happy birthday written with chocolate and a happy birthday balloon in room and happy birthday message against wall.. Even made arrangements that I can attend a parkrun before flight Absolutely super helpful friendly efficient staff
Nothing to complain about
GB · family_with_children · Mar 2026
Underwhelming and poorly run.
Location but little else
My 6th visit to this Government -owned hotel (the only operational one on the Island) as an inward investor. Mantis is certainly not , as advertised, a "5 star" hotel. 2 star at best. The "fantastic breakfast" was a running joke - imported coffee (on an Island that grows it!), no fresh fruit or produce and even eggs were rationed . Food generally poor quality/value. Barman insisted on playing gangsta rap until requested to cease (which he did temporarily). Rooms are tired and , in my case, grubby with shower trap requiring me to unblock it to prevent room from flooding . Government needs to sell this loss-making hotel to a professional operator - it is a very poor advert for what is a beautiful and friendly Island.
FI · couple · Mar 2026
AT · couple · Feb 2026
DE · solo_traveller · Jan 2026
Exceptional
Location in the middle of the town, Staff was extremely nice, I was very well looked after and intend to come again with my family
no complaints
1-3 Main Street · Jamestown