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SYDNEY, NEW SOUTH WALES · Business · Mar 2026
Large room but very basic
Spent a night their for a work trip. The location is excellent, the rooms are very large but extremely basic & had a cheap feel to it. Totally fine for a budget experience but I did expect more. The room had a kitchen but it did not make me feel enticed to use it. The room had a lot of amenities but the ironing board was useless. I will say that the staff were very friendly & helpful & bumped up mu rating.
Friends getaway · Feb 2026
Very disappointed
Not up to Accor standard at all. Bad customer service and the cleanliness of the apartment left alot to be desired. Bathroom filthy. Stove top dirty. I could go on. Front Desk Duty Manager rude & unwelcoming. Loved the location though.
Family · Dec 2025
Good hotel with good buffet breakfast
If the other rooms is as good as the one we had, this is a good hotel in a good location. Friendly staff, good buffet breakfast with excellent barista coffee
Family · Dec 2025
Very mediocre
No view, our room was right near a lift where the housekeeping kept their smelly dirty washing trolley 24×7. We asked to change rooms, but they were supposedly fully booked for the cricket season. Pool was warm, but the floor super slippery. Breakfast buffet was the same every day. Quite ordinary and the brewed coffee was tasteless. They allowed us to store out luggage which was helpful.
Couples · Nov 2025
PERFECT LOCATION
We had a very pleasant 4-day stay here. Clean apartment (though decor somewhat gloomy) , comfortable bed and roomy bathroom with easy access to onsite car parking. Perfect location - easy walking distance into the City and Gardens and direct access to Southbank, River Cruises & Restautants A big 'shout out' to the front desk staff who were very friendly and most accommodating in meeting our request at a particularly busy time for them & we would like to thank the staff involved - much appreciated. Pool looked great but we didn't use it. Would definitely stay again.
31 City Road · Southbank