Maple Tree Apartments

115 reviews

• T

  Trail741560

  Business · Jun 2025

  6/10

  Avoid

  Absolutely avoid... there is no AC and warm water... rude staff, they close off solving the problem... we could move to an other room for full price, not the difference... not refund the room price. We needed to move to an other hotel in the middle of night.

• VT

  Verified traveler

  Apr 2025

  10/10

  地點和生活機能佳，會再來住

  地點非常棒，來往交通極為便利，周遭亦有多家超市，生活機能極優，也有電梯。 缺點是：沒有提供洗衣精或洗衣粉，也沒有提供砧板和抹布。

• L

  larruemathilde

  Friends getaway · Mar 2025

  2/10

  Terrible experience - avoid this hotel

  We recently stayed at Mapple Tree Hotel and had a terrible experience due to a serious security and responsibility issue. On March 2, 2025, we entrusted our luggage to the hotel’s supposedly secure storage room after check-out. This area is locked and managed by the reception staff. However, when we returned to pick up our bags, they had disappeared—stolen from inside the hotel. The hotel does not have a proper system to track who leaves or picks up bags, making theft easy. Despite their staff controlling access to the luggage room, they claim they are not liable and they refused to assist in retrieving our belongings. Instead of acknowledging their failure, they told us we should have specifically asked for a separate "safe storage," which was never mentioned as an option when we left our bags. No hotel should offer a baggage storage service if they are not capable of keeping it secure. Their refusal to help after our belongings were stolen shows a complete disregard for customer security and satisfaction. If you value your belongings, do not trust this hotel with anything valuable. Better yet, avoid staying here altogether. There are many hotels that take security and customer service seriously—this is not one of them.

• 1

  125roseanneb

  Family · Jun 2024

  2/10

  beware dont think to book

  beaware stay away not good space limited toilet one of the guest was obese and not even fit in the tiny toilet plus beds not comfortable pillows one thin every guest to request for pillow more need to pay 3€ charge per pillow, 5/6 days 1 tower per person !!! no cleaning if you dont request and you have to pay for clean towers or laundry, toaster. not working changed 3 times, air condition only in kitchen and need to pay 10€ per night cleaning not top as says pictures say it all, was tying to made us paying for city tax two times cash on delivery no receipts, no communication helpful be aware i don’t recommended not same apartment we rented on booking .com requested late check out we told them we have late flight yes yes but they never mention that late check out is from 10am till 1pm 25€ extra and we told them we have night flight so not even called late check out

• VT

  Verified traveler

  May 2024

  4/10

  En yöpyisi uudestaan

  Tullessa huoneessa haisi tupakka. Runkopatja oli rikki ja muhkurainen, wc-pöntön istuin oli rikki ja irti, seinän nänaulakko oli irti, kalusteiden vetimiä puuttui. Kylpyhuoneessa haisi virtsa, matto oli likainen, lakanoissa rasvatahroja.. Huone oli hankala löytää ja pimeiden käytävien valot eivät syttyneet itsestään. Sekä huoneen että käytävien ovissa oli likaisia tahroja. Ajoittain muista huoneistoista kuului meteliä. En yöpyisi uudestaan.