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Dec 2022
This place is horrible. Reviews seem to be super old, and there may have been a time where the hotel was great, but this time around it was horrible. - Overpriced to what you get - NO hot water - Barely working shower head - Dirty sheets - Unbearable concierge, that closes the outside doors with a lock, forcing me to wake him up when I came back after a party on Saturday night. He also clearly expressed that I bothered him. - Expressed all the above and they answered "it is what it is". - They didn't clean the room for the second night, even tho I asked - The hotel was empty, given all the above they could have changed my room, if the issue was only with my room. Long story short, avoid this place at all costs. I felt robbed given what I paid, and the state of the hotel itself. Don't be fooled by the 10 years old pictures to you see.
friends · Mar 2022
This is a boutique Hotel with personalized service. Anything you need you should ask for and Gustavo will do his best to get it for you.
self · Feb 2021
El hotel es muy bueno y cómodo. Como sugerencia deberían de capacitar al personal que atiende, nos son muy profesionales. Estuve casi 30 minutos esperando en recepción la noche que llegue porque no sabía cómo ver la reservación por Expidia, me quisieron cobrar nuevamente por que no podían ver si ya estaba pagado. Sin contar las veces que no me abrían rápido y tenía que esperar afuera del hotel cuando llegaba.
Sep 2020
No abrieron cuando llegue y no me devuelven
mal servicio , llegue de noche no me quisieron abrir y al otro dia se excusaron prometieron reembolsar mi noche y ahora niegan el reembolso , practicamente no me dieron respuesta de la noche que ya habia pagado ..
Mar 2020
Fantastic Boutique hotel
When in Quito, you must stay at the Marquiz Hotel, the staff including one very special manager Juan Fernando Rueda, plus his brother,Gustav, they made our stay very special, nothing was a problem, right down to showing us the nearby restaurants and Gustav taking us to the Center of the Earth, what a wealth of knowledge he has, thank you so much.
Juan Leon Mera N23-106 y Wilson · Quito