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Solo travel · Aug 2026
Had a great stay
Loved the location of the hotel. Was greeted promptly by guest services. Shea checked me in and she was very helpful familiarizing me with the property. Nice room, nice view of the lake.
CINCINNATI, OHIO · Family · Aug 2026
Wonderful stay, excellent service
We had a fantastic stay at this Marriott property! From the moment we arrived, Ishel and Wes at the front desk were incredibly friendly, welcoming, and helpful, setting the tone for a wonderful visit. Our room had an amazing view overlooking the lake, and taking a walk around the lake during the evening was a huge highlight. The hotel interior is beautiful, clean, and well-organized, and we especially loved spending time at the pool. The convenience of being able to walk to nearby local restaurants was another major plus. Overall, top-notch service and a great experience, we highly recommend staying here!
NEW YORK CITY, NEW YORK · Business · Aug 2026
Best Marriott I have been to
I have been to other Marriotts but the staff experience is like no other here. Kassie, Ezra, and Austin were the BEST. I travel a lot for work and have been to other hotels but they made it a lot of fun. Would highly recommend coming here and go see Indy properly. They make the best Negroni on top of all that.
Business · Aug 2026
Customer service across the board.
Message to Mike (GM) and Amir (Director),Amir and Teriz in the concierge lounge went above and beyond during my stay. Tending to my requests during my stay and Kassandra who served us lunch from the restaurant in the lounge. They should be recognized for customer service and professionalism. Great staff and I would recommend this hotel to everyone.
CRYSTAL LAKE, ILLINOIS · Business · Aug 2026
A Promising New Chapter
I recently returned to the Marriott Indianapolis and noticed one odd change is a new $10 daily parking fee which doesn't really make sense given the large open lot and surrounding businesses with ample parking. I hope the new hotel management eliminates this practice. Without elite status, I added lounge access for $21 a day ( it was added to the room rate). The breakfast was typically repetitive, but a good value compared with a full restaurant meal. The property remains exceptionally clean, spacious, and well-equipped, though proper clothing drawers in the rooms would be a welcome improvement. The real standout is the phenomenal staff. The front desk team is incredibly helpful, lounge attendant Teriz is an absolute gem who takes wonderful care of guests and Chef Teo does a fantastic job in the kitchen. I got the pleasure of meeting the new General Manager. While chatting with Teriz about ways to improve the lounge, he introduced himself and genuinely welcomed my feedback. More breakfast variety, cohesive evening offerings, and themed nights could make the lounge much more appealing and would warrant keeping the evening food available a little later. Changing the lounge’s libations by simply having an attendant there in the evening who can pour and mix drinks will help. Reducing the full lobby-bar prices at a self-serve honor bar would increase the value of the lounge. For comparison, the nearby Staybridge Suites offers complimentary beer, wine, appetizers, and evening socials. A similar approach here—or even themed nights, like a Mexican-theme evening with chips, salsa, and a margarita drink special could really elevate the experience. The new GM has me looking forward to my next stay. He's already changed the breakfast options around. His proactive attitude gives me confidence that this property is entering an exciting new chapter, and I look forward to returning to see the positive changes he brings to this classic Marriott.
3645 River Crossing Pkwy · Indianapolis