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US · couple · Apr 2026
Relaxing , quiet.
The area was close to the water.
Would like to have had a Resturant on the property.
Jul 2025
The front desk was not helpful during the check in process. We were never told that there would be construction work occurring and loud noise throughout the day outside of our room. Very limit food items on property. I do not recommend the location.
Jul 2025
great value great property. Wish AC is stronger.
US · Family · Jun 2025
Family Vacation for 10
This is one of the nicest and most relaxing places we have stayed with the Marriott resorts on Hilton Head Island. Clean, quiet and accommodating. The employees were extremely nice and helpful, especially Denise! Recommend the Serenity Pool as it is away from the larger pool and most of the smaller children. Great location and shuttle service to the beach was a HUGE plus!
Family · Jun 2025
They cancel non-member reservations and lie about it no matter how much you paid! Don’t go here if you aren’t a member!
am giving this a low rating because after paying over $500 for one night and 5-hour drive I was told that my booking had been canceled when I tried to check in. At first the lady at the front desk claimed that the cancellation did not happen on their end. After I showed her my Hotels.com app displaying an active reservation AND had a representative tell her they had not cancelled my reservation she made up a story that someone called in, gave my confirmation number, and told them it was a scam so they had to cancel it. Makes no sense considering she had just said the cancellation wasn’t on their end. AND confirmation numbers are unique so it was impossible that anyone other than myself or Hotels.com would’ve called in the cancel with my confirmation number!!!! She wasn’t even accommodating for their error AT ALL. Any other resort would’ve apologized for the mistake and rebooked the room at no charge considering that I had already paid for it!!! I got no apology and no accommodation and that was unacceptable. Don’t go here! They will cancel your room without your knowledge and LIE about it no matter how much you paid.
4 Shelter Cove Ln · Hilton Head Island