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Marsden Viaduct

8/105265 reviewsAuckland

Luxurious Accommodation Experience comfort and style at Marsden Viaduct Hotel, offering air-conditioned rooms with modern amenities and stunning sea views. Convenient Location Located near popular attractions such as The Civic and Viaduct Harbour, our hotel is the perfect choice for exploring Auckland's vibrant city center. Exceptional Service Our multilingual staff are dedicated to ensuring your stay is memorable, providing concierge services and a range of languages spoken at the reception. Book now to indulge in a delightful stay at Marsden Viaduct Hotel, where luxury meets convenience in the heart of Auckland.

What this place offers

  • Shopping on site
  • Television in common areas
  • Front desk (limited hours)
  • Express check-in
  • Free wired internet
  • Internet access

Policies & house rules

  • Check-in from 14:00 until 00:00
  • Check-out until 10:00
  • Paid parking

Please note that there are a 2.5% charge when you pay with Visa and Mastercard, and 3.10% with American Express. Guests under the age of 21 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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5265 reviews

Guests liked

  • Good location
  • Spacious rooms

Guests mentioned

  • Poor cleanliness
  • Unhelpful staff
  • Amenities not as advertised

  • Susan

    AU · couple · Jan 2026

    8/10

    Lovely, luxurious stay, close to many attractions.

    Room was fantastic. One of the most comfortable beds I’ve ever slept in.

    Staff seemed distracted as they were about to close down and sometimes difficult to get hold of. It was disappointing not to be able to access the pool as this was one of my reasons for booking.

  • Della

    NZ · extended_group · Jan 2026

    3/10

    I would not stay here again.

    Close to Victoria Park and Woolworths

    This hotel is within a hotel so was not easy to find, no signage. To book in @ reception which is on level 3, you need an access card to activate the elevator. So we had to wait around downstairs until someone came down to look for us. Air conditioning was very poor, room was warm the entire 2 day stay. When we needed more towels ai asked housekeeping, she asked which hotel are we guests of. We were the other, so she would not give us towels and we had to go to reception to get more.

  • florence

    US · couple · Jan 2026

    10/10

    Great location.

    The location was great. The hotel was a great deal. It was in the Sofitel but not as fancy as the Sofitel but for the price it was great.

    It was fine.

  • Cindy

    NZ · couple · Jan 2026

    9/10

    Outstanding value for money and will stay there again

    Excellent value for money. You get a Sofitel room at half the Sofitel price. Maybe use that in the pitch? Loved the French bar tender and the bar food. We ate in the bar 3 of the 4 nights. Room was luxurious and so was the bathroom.

    We stayed for 4 nights and were told that we would get the room serviced after the 3rd night. That didn't happen. Room wasn't serviced, towels and sheets weren't changed. I didn't bother calling housekeeping because of the price, still was good value for money.

  • Natalya

    NZ · couple · Jan 2026

    4/10

Location

21 Viaduct Harbour Ave · Auckland