Masutomi Ryokan

Please note there is no elevator at the property. Guests arriving after 20:00 must inform the property in advance. Contact details can be found on the booking confirmation. The booking may be treated as a no-show if guests fail to check in before 20:00 without prior notification. Guests with a meal-inclusive rate must contact the property 1 day in advance to notify their expected time of arrival. Luggage storage is available before check-in except for the following hours: 11:30 to 14:30. Luggage storage is not available after check-out. In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 18:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.