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Matsuyama New Grand Hotel

8.1/10919 reviewsMatsuyama

Convenient Location Located just a 15-minute walk from Matsuyama Castle, Matsuyama New Grand Hotel offers easy access to popular attractions and transportation hubs. Relaxing Amenities Guests can unwind in the public hot-spring baths, indulge in a rejuvenating massage, and enjoy the comfort of air-conditioned rooms with modern amenities. Additional Services Facials, aroma treatments, and a coin-launderette are available on-site, ensuring a convenient and enjoyable stay for all guests. To experience the perfect blend of comfort and convenience, book your stay at Matsuyama New Grand Hotel now.

What this place offers

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant

Policies & house rules

Check-in from 15:00 until 22:00
Check-out until 11:00
Children welcome
No parking

Guests without a meal plan who want to eat breakfast at the property must make a reservation at least 1 day in advance by 21:00.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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919 reviews

Guests liked

Excellent natural onsen / large public baths (24-hour) and sauna
Very good location near nightlife and airport transport
Spacious, generally clean rooms (no-shoes policy keeps rooms tidy)
Helpful/attentive front-desk staff noted by many guests
Good basic amenities (USB outlets, umbrellas, family rooms)
Reasonable value for money

Guests mentioned

Onsen can be crowded with day visitors at peak times
Inconsistent service: some reports of rude or inattentive staff
Rooms feel somewhat old; occasional room odor and firm/unsatisfactory bed cushioning
Breakfast quality and price inconsistent / some guests found it disappointing

Gregory
JP · couple · Oct 2026
7/10
Overall, it was a good place to stay to see central Matsuyama with easy enough access to Dogo onsen
Location is central and staff very helpful
Nothing in particular
Paul
NZ · solo_traveller · Oct 2026
8/10
central area . handy to train or bus stop , and undercover Malls
I enjoyed the ONSEN bath house (Free to guests), also the remedial Massage facilities at the Hotel good location for food and drink in the area handy to train and buses . Undercover Streets , Mall area
no complaints here
Shuji
JP · solo_traveller · Oct 2026
10/10
特に温泉が良かった。
部屋は広くて清潔で快適でした。温泉も気持ち良かったです。朝食も美味しかったです。
特にありません。
humiko
JP · solo_traveller · Oct 2026
6/10
ホテルの到着が、18時過ぎだったので、お土産を買いに行くのが朝になりバタバタでした。もう少しゆっくりしたかったです。
温泉がよかったです。スタッフが親切でした。
私は、身長が低いので、トイレやバス施設の段差が気になりました。
nya
JP · solo_traveller · Oct 2026
7/10

Location

3-4-10 Nibancho · Matsuyama