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Maya Boutique Hotel & Spa

9.6/101185 reviewsHanoi

Central Location Maya Boutique Hotel & Spa is ideally situated, just a 5-minute walk from Dong Xuan Market and Hoan Kiem Lake. Perfect for exploring the vibrant shopping streets nearby. Comfortable Accommodation Enjoy the comfort of air-conditioned rooms with classic décor and wooden flooring. Relax with a flat-screen TV, minibar, and a private bathroom with a shower enclosure for your convenience. Convenience and Services Indulge in daily breakfast at the on-site restaurant, unwind with a massage, or handle business matters at the business center. Benefit from travel assistance, a 24-hour airport shuttle, and a helpful 24-hour front desk staff for a stress-free stay. Experience the best of Hanoi at Maya Boutique Hotel & Spa. Book now for an unforgettable stay!

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Room service

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • Children welcome
  • No parking

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Available rooms

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1185 reviews

Guests liked

  • Friendly staff
  • Great location
  • Comfortable rooms
  • Tasty breakfast

Guests mentioned

  • Dirty room in one review
  • Small room mentions
  • Noisy location in some rooms
  • Marinko

    AU · couple · Oct 2026

    10/10
  • Lauren

    GB · couple · Oct 2026

    10/10

    Great location and the hotel was clean and safe

  • Tessa

    NZ · couple · Oct 2026

    10/10

    Convenient location & value for money.

    The staff were all so welcoming & helps with booking trips. Thank you Lucy, Luke, Leotis for your patience with us.

  • Léa

    RE · solo_traveller · Oct 2026

    10/10

    Formidable.

    L’emplacement est idéale, le personnel est très accueillant et à l’écoute. Petite mention pour Lucy et Luke. Le petit déjeuner est top aussi.

  • Marre

    NL · couple · Oct 2026

    6/10

    Great Location, Noisy Nights

    We loved the location of Maya Boutique Hotel, right in the heart of the Old Quarter. Everything was within walking distance, making it easy to explore the area without having to walk far. The room and bathroom were clean and well maintained. Breakfast was also delicious! Although the selection wasn’t huge, the pancakes were absolutely amazing and definitely a highlight of our stay.

    There were a few things we didn’t enjoy as much during our stay. The elevator only starts on the first floor, meaning you have to use the stairs to get to the ground floor. Although the staff helped us with our luggage, this was inconvenient, especially because you had to be very careful not to hit your head on the low ceiling. Another major downside was the noise from outside. Even with our expensive earplugs, which normally block out a lot of noise, we could hear people shouting, horns honking, and other street noise throughout the night. Unfortunately, this resulted in several poor nights of sleep. The room itself was also very small. Finally, we were disappointed by the way the hotel handled feedback at checkout. When asked to rate our stay, we honestly said that we would give it a 7 out of 10. The staff then asked us to add three extra points to our Booking.com review, effectively turning our rating into a 10. We made it clear that we were not going to give a dishonest review, but we found the request quite inappropriate. In fact, this experience made us lower our rating from a 7 to a 6. We believe reviews should reflect guests’ genuine experiences, and pressuring guests to give a perfect score can make a hotel appear better on Booking.com than it actually is.

Location

20 Dao Duy Tu · Hanoi