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MCM Elegante Hotel & Suites Lubbock

8.1/10738 reviewsLubbock

Indulge in Urban Comforts Located in downtown Lubbock, Texas, the MCM Elegante Hotel & Suites offers a blend of convenience and relaxation for your stay. Luxurious Amenities Unwind in the indoor pool, stay active at the fitness centre, and stay connected with complimentary Wi-Fi. Each room is equipped with coffee-making facilities, satellite TV, and a spacious work desk. Convenience at Your Fingertips With Texas Tech University just 1 mile away, a 24-hour reception, and a business centre providing fax and photocopying services, your needs are catered to effortlessly. Ready to experience comfort and convenience in Lubbock? Book your stay at MCM Elegante Hotel & Suites now!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 16:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Free parking

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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738 reviews

Guests liked

  • Good service
  • Complimentary breakfast

Guests mentioned

  • Outdated facilities
  • Poor shower pressure
  • Yolanda

    US · couple · Oct 2026

    10/10
  • Thalia

    US · family_with_children · Oct 2026

    7/10

    Cards were not working at check in, delay of time check in.

    Location

    Service. Time management

  • Trena

    US · solo_traveller · Oct 2026

    10/10

    MCM Elegante is a very nice hotel. We have stayed there before and will stay there again.

    The front desk clerk was very nice and efficient. The room was comfortable and clean. The breakfast was superb.

    The only “hiccup” we encountered was that we had requested early check-in, and it just wasn’t available. The clerk did offer to store our bags for us as we were going to the Texas Tech football game. Other than this, everything was great!

  • jim

    US · couple · Oct 2026

    9/10

    Close to buddy holly hall and good breakfast buffet

  • Ericka

    US · family_with_children · Oct 2026

    2/10

    Regretful

    Location was good and the free breakfast was great. Staff was also friendly.

    The property was run-down and dirty from the lobby and elevator to the room and my initial room was unacceptable. The bed had numerous hairs and black spots, I don’t think they were bedbugs, on the mattress, and there was no mattress protector between the sheet and mattress. After I complained, I was moved to a room on a higher floor. The mattress in that room appeared cleaner, but there was still no mattress protector. More concerning, the safety lock on the door did not work. I contacted maintenance, and the maintenance worker told me that the door did not even have the hole necessary for the safety lock to function. I was extremely uncomfortable with the cleanliness and safety issues, but I ultimately decided to stay in the second room because the bed appeared cleaner. Unfortunately, after taking a shower, I discovered that the bathtub was still full of standing water five minutes later, indicating a drainage problem. This experience fell far below reasonable expectations for a hotel stay. Between the unsanitary condition of the first mattress, the lack of mattress protection, the nonfunctional door safety lock, and the bathtub drainage issue, the property did not provide the clean, safe, and functional accommodations I paid for. I am requesting a refund due to the unacceptable condition of the property and the multiple issues I experienced. I hope Booking.com will take these concerns seriously and help resolve this matter.

Location

801 Avenue Q · Lubbock