Mendez Apartment in Puerto Pollensa

10 reviews

• R

  Rachel

  GB · extended_group · Oct 2026

  3/10

  Not a comfortable 10 night stay due to bed and bathroom set up. Really poor communication making a stressful stay.

  Excellent location. Well stocked kitchen.

  Communication with owner was awful. Was told to message when leaving airport to get access instructions. . Did this but they didn’t respond for 3.5 hours leaving us thinking we’d been scammed. Was given two WhatsApp numbers but no reply. Double bed was awful. An old mattress (which you could hear and feel springs) on a rusty metal frame which was really uncomfortable. My friend said single bed was ok. There was no door to the en-suite to double bedroom making your bedroom a bathroom in essence. Was told there was an iron but there wasn’t. Wanted to iron a dress for my birthday celebration and had to hire an iron. When contacted the owner, was told it had been sent for repair. No further communication and an iron appeared on our doormat the next day. Wouldn’t have hired an iron had we’d known a new one was coming.

• L

  Leona

  CZ · family_with_children · Jun 2026

  10/10
• T

  Tim

  DE · couple · May 2026

  4/10

  Der Ort und die Lage super, das Apartment selbst würden wir nicht mehr buchen

  Die Lage ist super

  Die Wohnung war ziemlich "abgewohnt" und wurde nicht mehr instandgesetzt. Möbel hatte Flecken und teilweise Schimmel. Auch stand die WHG zum Verkauf (gr. Schild am Balkon) und der Besitzer hat somit wahrscheinlich kein größeres Interesse an dem Erhalt der Einrichtung mehr. Nachts gab es

• G

  Gill

  GB · family_with_children · Oct 2025

  9/10

  had a lovely stay in PP, location was superb and the appartment was really spacious and airy

  NA

  There was a leak in the ensuite shower but that was not a big problem

• M

  Matthew

  GB · family_with_children · Sep 2025

  7/10

  Modern apartment in a good location

  This apartment in a great location just off the pine walk. The apartment is modern and well appointed. It was lovely to eat on our balcony with the other restaurants in view, and it was wonderful to be so close to the sea front. Once we arrived and had settled in we enjoyed our stay and the host was responsive to questions.

  we felt the communication was poor getting access to the apartment with unclear instructions on how to get in, the phone number on booking.com did not work and calls on WhatsApp weren’t answered. We eventually got access. Our other criticism is the bed in the main bedroom is very uncomfortable with an old mattress, and also very noisy - each time one of us moved we would wake up our 6 month old! The beds in the other room are much nicer.