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Merchants Place Apartment

9.1/10171 reviewsYork

Luxurious Apartment in York City Centre Modern Amenities: Merchants Place Apartment offers a comfortable stay with a fully equipped kitchen, flat-screen TV, and free WiFi. The apartment also features a terrace and balcony with stunning city views. Convenient Location: Situated just 200 meters from the city centre and 800 meters from York Minster, guests can easily explore the historic attractions and shops in the area. The proximity to York Railway station and Leeds Bradford International Airport makes travel hassle-free. Personalized Service: Enjoy private check-in and check-out, along with access to a lift for convenience. The property also provides bed linen, towels, and an outdoor dining area for a memorable stay. Book your stay at Merchants Place Apartment for a luxurious and convenient experience in York City Centre.

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Heating
  • Terrace
  • Lift / Elevator

Policies & house rules

  • Check-in from 15:00 until 21:00
  • Check-out until 10:00
  • Children welcome
  • No parking

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Available rooms

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171 reviews

Guests liked

  • Great location
  • Clean and comfortable

Guests mentioned

  • Some noise issues
  • Minor check-out confusion

  • Lisa

    GB · solo_traveller · Oct 2026

    1/10

    No hot water ruined our stay

    The best thing was the proximity to York city centre. Shops, restaurants and attractions were a ten minute walk away.

    A friend and I stayed in Merchants Place for the weekend. My friend is clinically vulnerable and arrived first. She immediately noticed that the apartment was none too clean (the floors were dirty and the windows very smeary). She felt compelled to wipe down the surfaces with antibacterial wipes for her own health and safety. She also found a used tissue on the floor. The pillows and mattresses looked old and worn. My friend is a morning shower person whereas I am an evening one. I went for a shower at 22:45 on the Friday night, only to find the water was stone cold. I didn't want to stand under a freezing cold shower, so I put gave myself the briefest of wipe downs with a flannel before jumping into bed, feeling shivery and chilled. Not the best start to our break in York. In the morning, my friend found that the water was still cold, so she couldn't shower either. I looked at the guest apartment folder, which said that hot water was provided using a water heater, which supposedly came on in the early morning and afternoon, but could be boosted at any other time using a boost button.. But it was obvious that it wasn't working at all, as there was no light on the control box and only cold water coming out of the taps. I contacted Be My Guest York via the app at 9am that morning, explaining the situation and asking for them to come back to me.. No-one did. In the afternoon I telephoned Be My Guest, reiterating what the problem was and expressing my disappointment that no-one had bothered to get back to me. The person I spoke to (Sally) told me that the water heater had recently been serviced and offered to show me the invoice (I declined). She agreed to call out an electrician, who arrived about an hour later. The electrician told us that despite what we'd been led to believe, the boost button did not work because it was overridden by the timer function.

  • Mary

    IE · extended_group · Oct 2026

    8/10

  • kirst

    GB · solo_traveller · Sep 2026

    10/10

    The Apartment was lovely , the host was a good communicator. The location was perfect, and the aprtment had everything we needed. Would stay here again.

  • Lisa

    GB · extended_group · Sep 2026

    10/10

  • Stefanie

    GB · extended_group · Aug 2026

    10/10

    Great host. Great city. Great location

    Location was great. Fully equipped lovely apartment

    Nothing

Location

4 Merchants Place · York