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Mercure Bergamo Centro Palazzo Dolci

8.4/107456 reviewsBergamo

Luxurious Accommodation Experience comfort and convenience in our air-conditioned rooms with free Wi-Fi and modern amenities like an electric kettle, flat-screen TV, and minibar. Convenient Location Located just 300 meters from Bergamo Train Station, our 4-star hotel offers excellent transport links to Orio al Serio Airport, Milan, and the lakes. Explore the city easily with good bus connections to the airport, Bergamo Old Town, and Donizetti Theatre. Delightful Dining Experience Start your day with a delicious breakfast featuring a wide variety of sweet and savoury options. Unwind in the evening at L'Accademia bar with fine wines and appetizers. Don't forget to take advantage of discounted rates at nearby partner restaurants. Book now for an unforgettable stay at Mercure Bergamo Palazzo Dolci!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • Pets allowed
  • Paid parking

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited. If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property. A deposit may be required at the property.

Available rooms

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7456 reviews

Guests liked

  • Great location
  • Friendly staff
  • Good breakfast variety
  • Spacious rooms

Guests mentioned

  • Cleanliness issues
  • Strict check-in time
  • Some missing amenities

  • Marcin

    PL · family_with_children · Oct 2026

    5/10

    Lokalizacja bardzo dobra.

    Śniadanie słabe. Brak wody w pokoju, choćby jednej małej. Brak kosmetyków. Jedynie mydło.

  • Brenda

    GB · couple · Oct 2026

    6/10

    NO A/C allowed in October. Be careful when booking . Hotel is generally ok but you will be told to open your windows

    Comfortable bed and pillows , fresh decor and clean , good showers

    The air conditioning was switched off , the rooms allocated from booking.com are on the 4th floor it was boiling when we arrived . We were told to open the windows as it’s October and they are being environmentally friendly & all hotels did this (that’s a lie). It was unfair to leave the staff in the reception to deal with these complaints as it was a corporate decision. Corporate seem to think they know what temp people want their room. Booking.com have raised a complaint as it clearly states rooms are air conditioned no mention of it A/C turned off . Lots of people complaining . It’s a shame because the hotel is actually fine with a very good breakfast.

  • Cosmina-Oana

    RO · couple · Oct 2026

    9/10

  • Patrick

    GB · couple · Oct 2026

    7/10

    Nice hotel

    If arriving by car the location is in a clean air zone that you probably will not realise and therefore you will be fined.

  • Hom

    PL · solo_traveller · Oct 2026

    8/10

Location

Viale Papa Giovanni Xxiii 100 · Bergamo