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Guests liked
Guests mentioned
IN · solo_traveller · Oct 2026
Excellent staff. No fuss or anything. Absolutely friendly and always responds to requests
GB · couple · Oct 2026
Just Ok
Solid location in Ancol. Seemed like it had a lot of facilities.
Very dated and tired looking hotel and room. It almost looked closed when we arrived. Had to pay entry to Ancol too.
AU · couple · Sep 2026
BE · family_with_children · Sep 2026
Te oud
Ontbijt buffet
DE · family_with_children · Sep 2026
Great stay and breakfast and one small communication issue
Overall, we had a pleasant stay at the Mercure Convention Center Ancol. The room was fine, the bed was very comfortable, and the bathroom was clean. The staff were friendly and helpful. The breakfast was very generous, with a really good variety of food. The location within Ancol is convenient and was perfectly fine for us. One thing that could have been explained more clearly was the complimentary Ancol entrance for hotel guests. Guests can receive two free entrance tickets, but this information was not very obvious before our arrival. The relevant email often ends up in the spam folder, so clearer information before arrival would definitely have been very helpful. Apart from that, we were satisfied with our stay and would consider staying here again.
The only small downside at breakfast was the fruit- or mango-flavoured water, which was not really to our taste. It can also get quite crowded at weekends, especially during breakfast.
Jl. Pantai Indah - Ancol Jakarta · Jakarta