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Mercure Hangzhou West Lake

8.6/1022 reviewsHangzhou

Luxurious Amenities Indulge in a fitness center, terrace views, multiple dining options, and a chic bar/lounge. Convenient Facilities Benefit from a business center, express check-out, and onsite dry cleaning/laundry services. Comfortable Accommodations Relax in well-equipped guestrooms with LCD TVs, rainfall showerheads, and complimentary Wi-Fi. With a stay at Mercure Hangzhou West Lake, experience luxury and convenience in the heart of Hangzhou. Book now to enjoy a memorable stay!

What this place offers

  • Elevator
  • Fitness facilities
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Express check-out
  • Meeting rooms

Policies & house rules

  • Check-in from 12:00
  • Check-out until 12:00
  • No pets
  • Paid parking

• Parking height restrictions apply. A deposit may be required at the property.

Available rooms

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22 reviews

Guests liked

  • Clean rooms
  • Friendly staff
  • Great location
  • Comfortable beds

Guests mentioned

  • Limited parking
  • Expensive breakfast
  • No spa services

  • yasin

    Jun 2025

    6/10

    Its a bery basic budget hotel, location and breakfast just Ok. Wished i had paid a bit.more and booked somehwere better.

  • John

    May 2025

    8/10

    Everything was as I expected, clean and neat with helpful staff.

  • Markus

    Apr 2025

    10/10

    Sehr gute Unterstützung !

  • Meiling

    family · Mar 2025

    10/10

    This place is amazing,the staff is super nice ,Any question you have ,they are there for you .Everyone is smiling ,the security guy helped us with 2 big suitcases .The free breakfast is quite decent ,they have some crossaint ,fresh fruits ,mainly Chinese breakfast and Brunchies ,but they are delicious ,they have coffee ,expresso and so on . No place we stayed have washer and dryer ,but they do.It made is so much easier for us ,there are lots of mountains near west lake ,we washed our cloth daily. As far as location ,they are like 20 mins to 30 mins walk from west lake ,but you can always take a taxi .Near there are plenty of local stores ,around the corner there is a farmers market and there is a great bakery store nearby . We enjoyed our staying ,we'll be back .

  • Verified traveler

    friends · Jan 2020

    10/10

    Incredible! Luxurious and incredible location but the most important thing is that the staff are incredibly courteous and helpful! I have OCD about germs and this place was immaculate and clean and beautiful. Would 100/10 stay here again!

Location

No 3 Zhonghe North Road · Hangzhou