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QA · couple · Oct 2026
My Worst Hotel Experience
Nothing
The worst hotel I’ve stayed in, it’s a scam to call this hotel a 5 star Accor hotel given that it cannot uphold the basic standards of hospitality. I’ve stayed in 3 star Accor hotels and it was much better than this. I’ll start off of how I was welcomed into my room with sewage smell making it literally difficult to breathe. They switched my room in which I could I finally breathe in, I unpacked my Luggage only to find out the smell of sewage was there in the bathroom of the new room, I was hoping that the stay will get better, the smell will go away but I couldn’t be more wrong. The fridge was leaking water, I complained to the reception, no one came, the next night the Room’s AC stopped working I complained yet again and no one came, I had to sleep without the AC while paying the premium for the deluxe room. The next day I asked for an iron, 4 hours passed by and three requests from me yet nothing happened. I finally found the manager and told her about the stay and she was reassuring and she sorted out my requests when I got back to the hotel, I was finally relieved thinking it can only be better from here but NOPE. I requested for a towel since they took all my towels away for housekeeping without leaving any, the guy told me “give me 5 mins”, 1 hour passed by nothing happened, I called him again he said “give me 2 mins” 30 mins passed by and I really got frustrated this time and went to the reception to complain where I met with the response of “We’ve been busy these fews days”, like seriously? You can’t bring a towel in 1 hour 30 mins. When I got back to hotel my Towels were there finally but GUESS WHAT? They took the iron without even asking me. I am still in shock what I witnessed here, in no way or form this hotel should be 8.5 rated on booking.com. If anyone wants to experience the worst hotel look no further you’ve found your place!
SA · family_with_children · Oct 2026
الموقع في شيشلي، قريب من محطة المترو و الاسواق
شويا ازعاج عند زحمة السيارات
VN · extended_group · Oct 2026
SA · couple · Oct 2026
الاقامه جميله وتعامل الموظفين وخاصة اخونا عبدالله الله يعيطهم الصحه والعافيه
DE · couple · Oct 2026
Sehr empfehlenswert
Sehr sauber die Zimmer sind sehr komfortabel, relativ groß und die Lage ist wirklich super überall kommt man sehr leicht hin
Es gibt wirklich keinen Punkt, wo ich mich beklagen kann
A: Ergenekon, Cad.No:62/A Bomonti · Istanbul