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Mercure Olbia Hotel & SPA

8/10114 reviewsOlbia

Luxurious Spa Services Indulge in massages, body treatments, and facials at the full-service spa to rejuvenate your senses. Recreational Delights Unwind at the health club, swim in the seasonal outdoor pool, or explore the city on bicycles available for rent. Culinary and Social Experiences Savor delicious meals at the restaurant, mingle at the daily reception, and enjoy drinks at the bar/lounge or poolside bar. Immerse yourself in sophistication and relaxation at Mercure Olbia Hotel & SPA. Your tranquil stay in Olbia awaits!

What this place offers

  • Elevator
  • Fitness facilities
  • Breakfast available (surcharge)
  • Health club
  • Safe-deposit box at front desk
  • Multilingual staff

Policies & house rules

  • Check-in from 14:00 until 00:00
  • Check-out until 11:00
  • Pets allowed
  • Free parking

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. • The seasonal pool will be open from May to October. • Pool access available from 9 AM to 6:30 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). • Contactless check-in and contactless check-out are available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

Available rooms

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114 reviews

Guests liked

  • Beautiful pool
  • Lovely big rooms
  • Great pleasant staff

Guests mentioned

  • Rude service
  • Poor maintenance
  • Limited amenities and options

  • Pavan

    partner · Sep 2025

    4/10

    We arrived at 2 pm as per check in time and were told in an abrupt tone that the room would be available after 3 pm. The receptionist was rude and was reluctant to help us with information regarding dining options. Once we had the room, our request for an ironing board was completely ignored. This hotel is a total catfish, please avoid! Everyone who works there looks very downcast and subdued, we were so relieved tonleave after our 1 night stay.The spa is only open 2 hours a day and the gym has very limited equipment.

  • John Louis

    partner · Sep 2025

    6/10

    Pool was beautiful and clean. Breakfast was fine but the eggs were consistently overcooked. Room was below average from a maintenance perspective. We didn’t have water on the last two days. Couldn’t wash or shower.

  • Conor

    family · Sep 2025

    4/10

    Travelling with a sick child meant we were unsure if we were going to make it to the accomodation on time or even what time. Phoned up to see if we could change the check in time and book an addition date, the lady was unhelpful, rude, and demanded to know if we would be ‘no shows’ as she would give our room away, despite paying for it - we did not know at the time (this was 2 days prior) if we could make it and what time as it depended on our baby and travel. The pool hours are ridiculous - it shuts at 6:30pm. The ‘indoor’ pool is part of a ‘spa’ and costs $25 euro for 1 hour. No room amenities, like coffee or tea, or irons. Had to ask at the front reception and was told it would be delivered to our room - it never showed. Had to ask again and it came 6 hours later. The rooms are nice enough. Wouldn’t stay here again, though. .

  • Terry

    family · Aug 2025

    8/10

    Lovely big rooms

  • James

    family · Aug 2025

    10/10

    Enjoyed my stay at the hotel great pleasant staff. Only issue I paid for a double bed and single bed but when arrived there was only a double and only option was to split the bed into two singles. Wasn't entirely happy as I paid for another option but they dealt with the issue very swiftly.

Location

Via Puglie Snc · Olbia