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PH · extended_group · Oct 2026
This is totally disappointing.
during our check out, we tried to ask the front office staff to kindly send our invoice to my email before checkout, however, until we reach Manila we didn't received any invoice. despite numerous follow ups, mercure staff is not responsive. Tried reaching booking.com as well to inform them to send our invoice. NO response was made on their side.
AU · solo_traveller · Oct 2026
Comfortable
Location is good.
Room was a little small
UG · solo_traveller · Oct 2026
Comfortable
The Customer Service was Excellent! All the staff were super supportive esp Mr. Ramesh at Concierge 👏🏿
The lobby/Reception area looks messy .
AU · solo_traveller · Oct 2026
Excellent choice for this area
Well connected location close to MRT and buses Was ideal location for my business trip Modern hotel, comfortable with excellent facilities. Being part of a comlex with Novotel and a number of restaurants made for easy dining options if not travelling further afield.
The queue for breakfast was sometimes challenging
AU · solo_traveller · Oct 2026
Not too impressed, my favourite juice provided. Only one can given, though i paid for two nights.
Checkin time 3pm, unsatisfactory after a long sleepless flight. Waiting in the reception area, after showing a receipt from booking.com. I was so tired i wasted the first day from exhaustion. Did not like the takeaway shop downstairs, with the smell of cooking in my washed hair. Rooms were ok, just not good value for money.
Room size.
28 Stevens Road #01-02 · Singapore