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friends · Feb 2025
It was fabulous!
KH · Family · Jun 2024
Excellent Location, Quirky Place
I would 100% stay here again. You absolutely can’t beat the location. Our room was spacious and we had a balcony. The AC worked very well. Just keep in mind that if water pressure is very important for you, this is not the place for that. :) Also, your door key gets passed around a lot (cleaning person, etc). We really appreciated the coffee maker and local coffee. Carlos was very kind and looked out for us, and his English is excellent.
May 2023
A gem in the heart of Puebla
A darling hotel in the heart of Puebla. Staying in a traditional casona you really feel you've gone back in time but with all the modern amenities. Carlos, the innkeeper, was a joy and we loved everything about our stay here. Highly recommend!
US · NONE · May 2022
A different experience from our pre-pandemic stay
Had a wonderful stay pre-pandemic so we returned as soon as we could after learning to live with the pandemic. Things have changed. The pink walls are now blue and they are now starting to receive guests again after a tough two years caused by Covid19. Those who have stayed at this hotel during the warm season already know about the covered patio where meals were served. It continues to be uncomfortably warm because there is no circulation to disperse the warm air from the skylight above. Yet what saved our stay was the great team of Carlos, Eufemia and Claudia. They did everything they could to make us feel welcomed and Eufemia made great breakfasts each day. After the initial disorientation caused by the physical changes to the hotel, we settled down to 4 days of enjoying our gracias on site hosts, visiting our favorite sites and appreciating the wonderful location on the Street of Toad. Amazing how three kind, gracious and cheerful people can change one's attitude.
US · NONE · May 2022
Great Location and Exceptional Service
We planned this trip for March 2020 and was just now able to make it to Puebla. Of course, COVID changed everything and unfortunately this hotel no longer serves food or has a bar, but did not stop us from enjoying the ambiance of the hotel and it's many beautiful things. The location could not bed more perfect...4-5 minute walk to main square and a beautiful square literally outside the door and across the street with a wonderful pizza restaurant with outside dining. Down the street within 1-2 minute walk is another beautiful square with several restaurants and on Saturdays and Sundays has a wonderful flea market full of vendors. Our room was very spacious and the bath had been redone. This is a small hotel with only 8-9 rooms that are all furnished differently with Mexican Antiques and other period furniture. The owner, Umberto, who speaks fluently in English, provided a driver, Adrian, who speaks English as well to pick us up ant the airport and take us back. In addition, he arranged for the driver to take us to a pharmacy to get the COVID test which is required for travel back to USA. Carlos, the on site manager of the hotel so attentive and was able to supply us anything that we needed during our stay. He would provide us ice every evening in a beautiful silver ice bucket on a stand for our evening happy hour in our room and in the indoor courtyard of the hotel. He was amazing and so accommodating and speaks English. I would recommend this hotel as according to Carlos, they will be reopening the restaurant and bar in the next few months and have taken the time during COVID to really "freshen" up the hotel with painting, etc. Definitely recommend,
6 Sur No 304 Callejón de los Sapos · Puebla