Miale The Hotel

8 reviews

• K

  Kenneth

  Feb 2020

  6/10

  The hotel itself was nice and was very clean. On check-in we were told that the company that handles their Hotels.com bookings was in a dispute with them, and that they had not forwarded the funds from our prepayment for the rooms. We were told we’d Ned to pay for the rooms at the hotel and then take the matter up with the company that handles the bookings for them to get a refund of the prepaid funds. We were charged only half the amount that we prepaid for the two rooms originally, so booking with the hotel directly would have been better. I’m assuming that I’ll be able to get this refund from Hotels.com, but am not thrilled with the extra work that will be required. We book lots of rooms both in the US and internationally with Hotels.com and we’ve never had this happen. I think it’s probably just a bad relationship between the hotel and the company in Kenya who professes their bookings, but in the end it seems like I’m getting stuck with their problem. The hotel itself was fine and we would consider staying there again the next time we’re in Nakuru, but we’d definitely try to book directly with the hotel.

• VT

  Verified traveler

  friends · Jan 2020

  6/10

  Un hôtel qui a vécu de meilleurs temps: eau qui coule à travers le lavabo, peu de lumière, délabré, vide, ambiance d’hôtel de film d’horreur, réception sombre. L’ambiance en dehors de l’hôtel est peu invitante, bord de route. Points positifs : très bon lit, personnel très sympa. Nuitée à 50.- trop chère pour la qualité.

• A

  Alan90025

  US · Family · Oct 2018

  10/10

  Great Stay, Great Staff and Good Food

  As part of a safari, we stayed at the Miale Hotel. We were pleased with the hotel, the room and the accommodating staff. We used the restaurant and the food was good and the restaurant staff helpful. While a simple hotel, it was clean and provided a great sleep. I definitely would recommend this hotel.

• J

  Joseph_Solomon

  Couples · Aug 2016

  10/10

  Superb Service

  I stayed in the hotel for one night with my family. The service was superb; their dinner and breakfast was delicious. The parking was very secure and the receptionist was very friendly and welcoming. The rates are fair as well. I will come again God willing.

• I

  idol2019

  IL · Family · Aug 2016

  6/10

  Maile Hotel - very basic

  Budget hotel with nothing special to say about it, the Rooms are just OK and same is the kitchen and the service It looked as having particularly low occupancy (still according to our driver, he could not find a room ??) The biggest advantage is its proximity Naqoura reservation gate, but it also its disadvantage, slightly noisy location