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US · couple · Oct 2026
A pool and hot tub were unoperational
DE · solo_traveller · Sep 2026
Alles in allem : durchaus o.k.
US · couple · Sep 2026
US · solo_traveller · Aug 2026
Family · Aug 2026
A Motel NOT a hotel
This hotel needs a real hotel manager to do a surprise visit and have the staff not know who they are because the front desk staff was very rude, almost aggressive, especially Netta. The website lists a mulitude of amenities. Upon arrival, the entranceway and lobby were dirty. The floor we were given has no dryers for the personal laundry. The tv did not work and kept the circle on it saying to try later. We called immediately to ask for help and was told she would be up to take a look at the tv and never called back or came up. Room 212 has a cracked sink and the toilet runs constantly with a smell of stale cigarettes in the room. There is a sign on the entranceway that the pool is inoperable. So, amenties we paid for and was expecting to use and advertised were inoperable or not available to us, and the staff members were not compassionate or helpful or willing to help at all. We are seeking a refund. Trip Advisor offered $14 for the pool not working AFTER the front desk lied and said it was working. I asked the same rep to call back and ask about the sign on the door. Then she offered the $14 because front desk had to admit that part. Knowing the booking was third-party, we need the hotel to say yes to the refund so we can get Trip Advisor to issue it. Netta, front desk, says, "You booked through a third party. Nothing is going to happen and my manager will not help yall." She even told Trip Advisor that the hotel was fully functioning, and we are lying. This was one of the worse experiences ever while traveling the 50 states. Will never go back to Microtel by Wyndam in Williston, ND and will write several reviews not recommending it.
3820 4th Avenue West · Williston