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Mizunoto

9.1/10953 reviewsHakone

Luxurious Hot Spring Experience Experience ultimate relaxation at Mizunoto with its open-air hot spring bath and serene garden. Unwind in contemporary rooms equipped with modern amenities like a flat-screen TV and high-tech toilet. Indulge in private hot spring baths and rejuvenating massages for a truly tranquil stay. Convenient Location for Sightseeing Explore nearby attractions such as the Hakone Open Air Museum and Hakone Gora Park just a short distance away. With easy access to Hakone Yumoto Station and JR Tokyo Station, adventure and exploration are right at your doorstep. Culinary Delights and Shopping Savor delicious Japanese cuisine at the on-site restaurant, showcasing the finest beef and seafood dishes. After a satisfying meal, browse the gift shop for unique souvenirs to remember your stay. Book now for an unforgettable getaway at Mizunoto.

What this place offers

  • Parking
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service

Policies & house rules

  • Check-in from 15:00 until 19:30
  • Check-out until 11:00
  • Children welcome
  • Paid parking

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Available rooms

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953 reviews

Guests liked

  • Friendly staff
  • Excellent onsen experience
  • Spacious and clean rooms
  • Great food options

Guests mentioned

  • Bathroom cleanliness issues
  • Limited menu options at the restaurant
  • alanna

    US · solo_traveller · Oct 2026

    6/10

    Great room with private onsen, mediocre dinner (grill option) for the room price, and generally unhelpful staff

    Peaceful and beautiful.

    The room we were assigned with a private onsen bath had a view of a parking lot, so we didn’t feel guaranteed privacy with the window shade open. However, if we closed the window shade, then we would lose our beautiful view. Also, we were told when calling to confirm our room, that we could choose the dinner time when we checked in. Well we checked in right at 3:00PM and were just assigned a dining time by the staff. When we inquired the later dining time, they said it wasn’t available. Only after asking multiple times if there was ANY option available for the later dining time, did they offer that if we switched our dinner type that they could accommodate us. Felt weird that they didn’t want to offer this upfront, knowing we didn’t want to eat early. Dinner was mediocre - we got the grill option, and the seafood was all pre-cooked, making it extra dry by the time we were able to grill it to heat it back up. Additionally, our server rushed us through our dinner courses, so we felt we had to quickly eat so that she could place the next courses down that she had already brought without checking that we were ready. Not a very satisfying dinner experience. I am glad I stayed but will not be recommending this place to others.

  • 宗義

    JP · family_with_children · Oct 2026

    4/10

    インバウンド客に支えられて、価格は高いがその価値はない

    スタッフの対応

    食事内容と食事場所の喧騒とチェックアウト時のスタッフの対応

  • Nicholas Maffei

    US · family_with_children · Oct 2026

    10/10

    A wonderful Hakone getaway

    The staff was nice, the food was amazing (we had breakfast and dinner), and the onsens were very comfortable. They had many nice amenities for people staying there (combs, soaps, etc), including candied sweet potatoes at specific hours and ramen at night (plus ice cream and milk after the onsen). Many of the staff spoke enough English to help non-japanese speakers and were generally kind.

    They were unable to request or reserve a taxi, so I used TaxiGo instead. Not a major issue, just surprising.

  • Giulia

    AU · couple · Oct 2026

    10/10
  • Marla

    ZA · solo_traveller · Oct 2026

    10/10

Location

492-23 Kowakidani · Hakone