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Guests mentioned
ZA · extended_group · Oct 2026
MY · extended_group · Jul 2026
Horrible stay
The location
The host accused me of not paying when I arrived & was extremely verbally rude on telephone.. Pivoted claim to requiring a security deposit when I showed proof of full payment 2 weeks prior to booking.com. Later admitted that the security deposit requirement was made only a few hours prior to my arrival, when I was already in flight transit. Extremely hostile attitude verbally. Refused to allow me access until I gave my credit card details (incl security code) & selfie + personal ID document. I felt arm-twisted into last minute agreement, otherwise cannot stay & my full prior payment would have been forfeit. Host did not respond to clarify what constituted 'damage' for security deposit purposes. Host did not clarify when I asked why there was an extra AUD400 charge 2 days into my stay (I was still in residence), but instead suggested that it was an accommodation charge, despite previously acknowledging booking.com had confirmed full payment by me. Pushed responsibility on booking.com for all charge enquiries. Booking.com later confirmed the charge was not for this accommodation, which is what I needed to know. I did not feel secure or comfortable during my stay, and did not dare to use the cooking or washing facilities. I felt treated as an unwanted trespasser, rather than a paying guest. I did not dare to write this review until after cancelling my credit card, after my holiday.
AU · couple · Jul 2026
Host was super helpful and kind, the apartment was beautiful with fantastic features
The view the location the hospitality
AU · extended_group · Jun 2026
US · family_with_children · May 2026
Clean, cool, and accessible place!
It was easy to find the building, find the keys, and easy to enter. Good location, clean, and quiet. Love the balcony view. Very happy to have had the A/C.
Not much. Perhaps bigger or less bouncy beds.
17 Kurilpa Street · Brisbane