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US · couple · Oct 2026
Fine, but likely won't return.
The location was good and the staff were generally helpful. Our room was large and clean and the bed was comfortable. The bathroom was big, but as I describe below rather odd.
The hotel feels a little tired and could use a refresh. Our room was big but the furniture lacked style and coherence. There was a window AC, I guess because the general heating and cool system wasn't working? Finally the bathroom was weird. There was no shower enclosure and instead the whole (large) room was effectively the shower with the TP very close by. We decided to remove all the tp and other things from the bathroom before taking a shower
US · family_with_children · Oct 2026
Super location, free pastries and coffee and clean rooms. Absent and unwelcoming staff.
The location was convenient - close to Times Sq but still not in the very busy area. A nice suprise to me was that they offered free coffee, tea and hot cocoa AND also free pastries. Room was clean.
The staff seemed to dislike their job. They didn't really smile or welcome you in a nice way. I also came into the lobby to pick up my stored luggage at one point where no one was there and it took several minutes before I was met by a staff member. I also didn't like that the room didn't have any windows.
RU · couple · Oct 2026
Расположение отеля великолепное! Очень удобно и быстро дойти и до Центрального парка и до Тайм-сквера. Все основные достопримечательности и магазины в пешей доступности. Много рядом хороших ресторанов. Персонал весь очень приветливый и отзывчивый. Номер для Нью Йорка хороший. Убирали хорошо, качественно.
В соседнем доме была стройка и в номере было шумно. Так же почему то в номер попадал запах еды с улицы. Жили на 3-ем этаже. От включенного завтрака я ожидал больше, чем просто чай-кофе из автомата и булочки. Хотя бы йогурты или хлопья, так как молоко было в холодильнике. Оплата за завтрак-это лишнее потраченные деньги, проще в кафе в городе поесть.
NL · couple · Oct 2026
Great location but not a great price-quality ratio
Location is good but price-quality ratio not so much.
Check-in took a long time. Unpleasant odor in the room, which had no daylight. (It had a window but it looked out on a very dark wall about a meter away.) Air conditioning was noisy, safe was broken, elevator was very slow.
US · solo_traveller · Oct 2026
Location and staff were great
Elevator broke Window unit air conditioner was dirty and loud
243 W 55th St · New York