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ZA · extended_group · Oct 2026
The view
Slippers
ZA · couple · Oct 2026
Had a superb stay at Mon Chēri. Definitely recommend the place and would come back again
Mon Cheri is perfectly situated next to top restaurants. Literally walked to the restaurant🔥🔥
ZA · couple · Oct 2026
Overall a rating 2/10.. Staff / host 1/10 The response lacked consideration for our comfort and safety. Hosp
Unfortunately, our experience was disappointing, particularly because of how we were treated upon arrival. The host did not properly introduce herself or welcome us before focusing on her dogs. While my mother was getting out of the car with the door open, the dogs approached us barking, which understandably made her uncomfortable. When she tried to close the car door for her safety, the host responded by saying, “Don’t close the door or the car, you will just kill the dog!” I found this response inappropriate and lacking in consideration for a guest’s safety and comfort. While I understand that pets are important to their owners, guests should not be made to feel that protecting themselves is less important than protecting the animals. The situation could have been handled calmly, professionally and with consideration for both the guests and the dogs. Overall, we did not feel properly welcomed, and the experience left a negative first impression. I believe the host could improve the guest experience by communicating clearly about the dogs and ensuring that guests feel safe and comfortable upon arrival. Unfortunately, based on this experience, I would not choose to stay here again.
ZA · couple · Oct 2026
Beautiful place
The room was beautiful and modern. We had everything we neeeded
The hosts dogs and how the host kept on coming outside everytime we came in and out as if we were intruders. I think she watches the CCtV on her phone cause she immediately comes out when we park the car or outside
ZA · couple · Oct 2026
5 Van der Merwe Street · Clarens