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Moon Palace The Grand Cancun All Inclusive

8.5/10509 reviewsCancún

Luxurious Accommodations Moon Palace The Grand Cancun All Inclusive offers elegant rooms with modern amenities including flat-screen TVs, iPod docking stations, and luxurious bathrooms with complimentary toiletries. Some rooms even feature a cozy seating area for relaxation, ensuring a comfortable stay for all guests. Abundant Leisure Activities Guests can indulge in a variety of activities at the resort, from water sports and golfing to cycling and enjoying the private beach area. With free bicycle use and car hire services available, exploring the beautiful surroundings of Cancún has never been easier. Exceptional Services and Facilities Experience top-notch hospitality with a 24-hour front desk, a hairdresser's, and a gift shop on-site. The resort also boasts an outdoor pool, children's playground, and a restaurant serving delicious meals. Free WiFi and parking add convenience to your stay at this magnificent property. Book now for an unforgettable stay at Moon Palace The Grand Cancun All Inclusive and make lasting memories in the heart of Cancún.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms

Policies & house rules

Check-in from 15:00 until 00:00
Check-out until 12:00
Children welcome
Free parking

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in. Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services. Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply. Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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509 reviews

Guests liked

Great amenities for families
Spacious rooms

Guests mentioned

Inconsistent food quality
Poor housekeeping service

Wagner
BR · family_with_children · Oct 2026
9/10
Dias incríveis, com exceção da péssima experiência com os concierges. FUJAM DESSAS PESSOAS.
Achei tudo incrível. As pessoas que trabalham, com exceção de poucos, eram muito receptivas e educadas. Lugar lindo, instalações excelentes, especialmente a parte para crianças que foi o que me motivou a fechar neste resort. Minha familia ficou encantada.
Tomem cuidado ao fechar coisas com os concierges. Ganhei um valor em USD para utilizar com algumas coisas, mas nunca sai 100% de graça. Além do imposto que precisará pagar em USD também, sempre querem colocar algo mais que no final tem custo adicional, mas ISSO NÃO FICA CLARO QUANDO ESTÁ CONVERSANDO COM ELES. Se de fato não querem ter surpresas, enfatizem que NÃO QUEREM PAGAR NADA ALÉM DO IMPOSTO E QUE QUEREM UTILIZAR APENAS O QUE ESTÁ INCLUSO NOS CRÉDITOS QUE RECEBERAM (LIÇÃO APRENDIDA COM SANGUE, NÃO CAIREI MAIS NESSA). Tentei argumentar com diferentes pessoas, simplesmente IGNORARAM PARA MEUS COMENTÁRIOS, então faço questão de deixar isso expresso aqui.
Smith
BZ · family_with_children · Oct 2026
10/10
Álvaro
CO · solo_traveller · Oct 2026
10/10
Paraíso Infantil
Las atracciones para los niños
No aplica
Jesus Manuel
MX · family_with_children · Oct 2026
10/10
UN LUGAR PARA DESCANSAR
TODO EL SERVICIO ES EXCELENTE
Guadalupe C
US · couple · Oct 2026
10/10
Todo fue genial mega súper nos encantó pronto regresaremos
Excellent 10 de 10

Location

Carretera Cancun-Chetumal Km. 36.5 · Cancún