MSPC Elegance Avenue

8 reviews

• N

  Natalia

  RU · extended_group · Sep 2026

  8/10

  Great location, but room for improvement

  The main advantage of MSPC Elegance Avenue is its location. It is very convenient, with a metro station and several bus stops nearby. We also appreciated being allowed to leave our luggage at 12 pm, even though our check-in time was 4 pm. Staying in this apartment also gave us a chance to experience Lisbon more like locals rather than tourists. The self check-in with a key box is certainly convenient, especially for guests arriving at different times. However, the code we were sent did not work. When we arrived to leave our luggage, the apartment was still being cleaned, and the cleaner kindly gave us the correct code, which allowed us to access the keys. Personally, we prefer when someone from the property meets guests and hands over the keys in person. It feels more welcoming and human, and it also gives you a chance to ask any questions or clarify anything about the apartment upon arrival.

  For a longer stay, however, there are a few things that could be improved. We were provided with only one set of towels per person, which was not really enough for our stay, and we had to wash them ourselves to have fresh ones. There were also ants in the kitchen. The sound insulation between the apartments is quite poor - we could hear our neighbour’s television as if it were inside our own apartment. All the windows face the road, so there is quite a lot of traffic noise, even with the windows closed. The most important issue for us, however, was the lack of timely assistance when a problem occurred. One evening we returned to the apartment and found that there was no electricity. At 6:44 pm, I contacted the property both via WhatsApp and through the Booking company app. I received an automatic message saying that they were outside business hours (9 am–6 pm). We eventually managed to solve the problem ourselves by finding the electrical fuse box, but my message was only answered the following day. This was particularly concerning because the property instructed guests to call the same number for urgent issues. Overall, the apartment has a very convenient location, but considering the level of comfort and service, we felt that the price was rather high for what was provided.

• T

  Tecruz

  ES · solo_traveller · Aug 2026

  10/10

  Apartamento muy limpio, céntrico y bien equipado. El personal muy amable y disponible en todo momento.

• E

  Emil

  PL · family_with_children · May 2026

  10/10

  Położenie blisko stacji metra i placu markiza de Pombal. Naprzeciwko kawiarnia z bardzo dobrą kawą -czynne do 16.30. obok pub z kraftowym piwem, auchan mini. Blisko restauracja na kartę oraz dodatkowo fajna punkt ze śniadaniami i obiadami.

• AA

  Afonso Augusto

  AT · solo_traveller · May 2026

  10/10

  Very well located

• L

  Laurence

  FR · family_with_children · Apr 2026

  9/10

  Je recommande

  Super appartement bien placer proche de tout les commodités propre bonne literie bien équipé

  Pas de leur faute mais environnement bruyant sirène