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HK · couple · Aug 2026
Peaceful luxury hotel which is perfect for the end of a long trip
Very peaceful and tranquil Really nice rooms, very big and clean Excellent air con Staff very friendly - one of guys (I think his name may have been Harry) spoke excellent English and helped us out so much especially translating with our didi driver and our suitcases Breakfast very nice and very quiet Perfect hotel for relaxing Buggy transport to your rooms available Complimentary food and drinks in the room as well as breakfast included in the price
Shower flooded the entire bathroom including behind the bath tub due to the design of the floor No gym or swimming pool (but probably due to the location) Seemed like a lot of food wastage for breakfast since alot of food is displayed yet very few guests at the hotel - they should move to a cook to order system rather than buffet Tv was a bit too small and slow for the size of the room I think the crisps placed in the snack drawer were out of date too Location wise - central Hangzhou is about 30-40 mins but half way to the Matcha Lake too
PL · solo_traveller · Apr 2026
amazing nature and architecture
nature and calm
HK · family_with_children · Apr 2026
飯店設計非常有意境, 整個園境設計能西溪的自然特色。早餐食物都非常的用心我們也選擇在飯店用晚餐, 不論是食物的船才設計擺盤都非常用心, 咁值得推薦的餐廳。很希望很快能夠再一次光臨
HK · family_with_children · Jan 2026
Nothing is too much a hassle for the staff. It’s set inside the Westland where it’s serene and tranquil . We saw differe
Ambience xx.
In heat summer try avoid room that is west facing cos may be hot
CN · family_with_children · Oct 2025
Zhangshu Pier, Entrance of Long She Zui, No.33 Shoudi, Wuchang St · Yuhang