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partner · Sep 2025
Would recommend to the staff to be more people friendly. Actually enjoy your work and do more relationship building with the customers. It seem very mechanical than genuine. It also seemed the team was there to please their supervisors during inspections and audits than with the people who were staying at your facility. The TV operation way to complicated…simplify. Cleaning of hall for inspection took top priority over room cleaning. Far too little breakfast items. Bartender was not able to mix many drinks requested. The room we stayed was in need of a refresh regarding condition. Towels were not the quality you would expect from a World Class hotel. Create more of an atmosphere of positive attitude than following strict rules to please management. It is all about pleasing the guests first! Over all very professionally trained personnel but no feeling of living what they were doing. Visit the bai Hotel in Cebu to truly understand love and passion for pleasing the guests as their number one objects. You have all the key principles in place but execute on a more customer friendly level. Good luck in the future!
partner · May 2025
I spent 26 nights there and loved it only sad thing was leaving for home.
Apr 2025
It was our first time in the Philippines and we researched lots of hotels. The N Hotel was in a safe area, clean, the staff are AMAZING, and the rooms and area clean. It's important you understand that you'll need to take taxi's and all of them know where the N Motel is, and pickup/dropoffs are easier from there. The breakfast buffet is included and excellent, but DON'T expect American breakfast fare. It's definitely Philipino food (although they serve pancakes). Dinner there is good, but the prices are a bit high. There are 4 restaurants within walking distance--fast food type places. Water from sinks isn't drinkable, but you can ask for water bottles from the front desk. OR you can visit local grocery and buy a 6 ML one. This hotel is pricier than the others but, in my opinion, it's worth it.
Feb 2025
The staff are welcoming and friendly.
family · Nov 2024
All good
Kauswagan Highway · Cagayan de Oro