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Naco Aparthotel by Arca Spa

9.8/1061 reviewsZermatt

Experience the enchanting charm of Zermatt at Naco Aparthotel by Arca Spa, where adventure meets relaxation. Luxurious Spa and Recreation Unwind in our full-service spa, offering soothing massages designed to rejuvenate your senses. After an exhilarating day on the slopes, take a dip in the indoor pool or enjoy a relaxing session in the sauna. Ideal Location for Adventure Seekers Perfectly situated, our hotel is just steps away from Zermatt-Matterhorn Ski Paradise and a short stroll to the Tour Monte Rosa. Explore the breathtaking landscapes and thrilling slopes right at your doorstep. Comfort & Convenience Each of our 25 spacious guestrooms features kitchenettes, flat-screen TVs, and complimentary WiFi, ensuring a cozy and connected stay. Plus, wake up to a complimentary buffet breakfast served daily. Don’t miss out on a memorable experience—book your stay at Naco Aparthotel today!

What this place offers

  • Elevator
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Front desk (limited hours)

Policies & house rules

  • Check-in from 15:00 until 21:30
  • Check-out until 11:30
  • Children welcome
  • No pets
  • No parking

• Pool access available from 8:00 AM to 9:30 PM. • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • The property is professionally cleaned. A deposit may be required at the property.

Available rooms

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61 reviews

Guests liked

  • Clean room
  • Great breakfast
  • Outstanding staff
  • Modern facilities
  • Memorable experience

Guests mentioned

  • Construction noise
  • Non-functional AC
  • Minor maintenance issues
  • Vannessa

    partner · Sep 2025

    10/10

    Clean room, breakfast was great, and great views.

  • Steven

    Sep 2025

    10/10

    Great hotel

    Stayed here as part of a longer trip. This is a great hotel with an outstanding staff. It is close to the train station. We were able to transport our luggage from the train station to the hotel without issue. The breakfast was outstanding. The last day we left early and were unable to partake in the breakfast so the staff made us sandwiches to take with. I would definitely stay here again.

  • Kalateerth

    family · Sep 2025

    6/10

    My recent stay at Naco Aparthotel by Arca was average, with some highs and lows. The room itself was very good—modern, clean, and spacious, with a stylish design and a cozy balcony offering great views of Zermatt’s mountains. The staff were fantastic, always friendly and helpful, which made the experience more pleasant. However, there were notable downsides. Construction noise started at 7 AM every day, which was disruptive, especially since the lack of AC (common in Zermatt hotels) meant we had to keep windows open during warmer weather. This amplified the noise, making it hard to relax. The sink in our room also had an unpleasant gutter smell, which was off-putting. The spa facilities were decent but underwhelming. The sauna and hot tub weren’t hot enough for my liking, though the deep tissue massage by Linda was a standout—absolutely fantastic and a highlight of the stay. I was also disappointed that, unlike many other hotels in Zermatt, there was no shuttle service to the train station or main areas, which would’ve been convenient with luggage or for quick trips into town. Overall, the aparthotel has potential with its great rooms and staff, but the construction noise, lack of AC, and minor maintenance issues impacted our stay. I’d consider returning if these were addressed, especially for the price.

  • Insuk

    Sep 2025

    10/10

    Everything was great. Thank you.

  • Armin

    family · Jul 2025

    10/10

    It a great place to stay. Looks really modern and newly renovated. Will definitely recommend and stay again. Breakfast is great also.

Location

Spissstrasse 44 · Zermatt