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CA · Couples · May 2025
Beautiful Naksel Hitel/Spa, Paro, Bhutan
We stayed at this beautiful hotel in Paro with Gate 1. The rooms were extremely spacious and extremely comfortable. The hospitality was great. Staff were very attentive. The food was good. They had a buffet and an Alla carte menu. Their ginger tea was particularly delicious. I would love to stay there again. We did not use the spa facilities. I would give it five stars.
SG · Couples · May 2025
Good stay
We stayed in 3 hotels during our Bhutan holiday. I will rank this hotel as the second during the whole trip. It’s a nice hotel , maybe coming from the last hotel we stayed in , the bar was set a little high. However, the longer we stayed, the more I grow to like this hotel. We were upgraded to the suite that is right above the lobby. This is fantastic for us. Easy for us to go to the restaurant and also the spa. Especially when it is cold in the morning and at night. The suite was huge for the 2 of us. Nevertheless, we appreciate the gesture. The decor is cabin like. Maybe I more in line with the Bhutanese decos. The restaurant is a simple setup. Feels more like a cafeteria . The food is good. The service is good especially from the front desk. Only ‘problem’ if you can call that. Is the smell of food is pretty strong in the room. I guess it’s the price to pay for being near the cafeteria. Overall, great stay.
Friends getaway · May 2025
Clean, comfortable although rooms a little dated
The Naksel Boutique Hotel is in the hills outside of Paro, with great views of the Paro valley across to Tiger's Nest. We had a super deluxe room which was large and comfortable. The room was very clean, however the hotel is reasonably dated and in particular the beds and bed linen could do with a refresh. We took advantage of the complimentary archery and darts for some fun, and the bar area is a nice place to sit and enjoy a drink. The restaurant staff were very happy to adapt the food for our dietary requirements, with the Indian and Bhutanese food from the a la carte menu excellent. The staff were all friendly and welcoming.
Family · Apr 2025
Choose for the Hospitality!😊
Really loved the hospitality and attention to small details by each and every member of the hotel. Mr Bishnu, Mrs Youden, Mr Gyendup and all others. Felt like home! Super property and very courteous people to make you feel so cared about throughout your stay! Highly Recommended!
Couples · Apr 2025
It let itself down
Much of the experience of staying at the Naskel Resort was very good, with attentive staff in the main building and a good restaurant. Our stay got off to a bad start thanks to staff inattention. Our luggage had been taken to our room and we were invited to ride up the hill to the ‘cottage building’ where it was in a golf buggy. The driver stopped near and just told us to find it upstairs. Everywhere else in Bhutan we had been shown to our room and had everything explained. The room was cold despite the heating system apparently being set at 28C. After an hour of calls and visits when the system was explained and was indeed faulty, we moved to another room where the heating was working (in the room if not underfloor heating in the bathroom). How silly to be so inattentive! The heating system is obviously not as robust as it should be and in the bathrooms it doesn’t seem to work at all, there’s even a small notice about it. Also, they have umbrellas for guests to use getting to the main building in wet weather, but that’s where they keep them, they don’t put them in the rooms, so you get wet going to get one!
Ngoba Lam · Paro