Naraya

67 reviews

• R

  roadwarriorbbbb

  SG · Family · Dec 2024

  10/10

  Authentic Japanese ryokan experience

  An authentic Japanese ryokan experience with the added convenience of being located in the heart of town, Kusatsu Naraya is an excellent choice. The rooms is spacious and clean. One of the highlights of Kusatsu Naraya is its onsen facilities. The water, drawn from Kusatsu’s famous hot springs is therapeutic. The kaiseki offered here was a culinary delight. The staff at Kusatsu Naraya were outstanding – attentive, polite, and always ready to help. They spoke enough English to assist international travelers. Being located in the town center is another major advantage. Kusatsu Onsen’s iconic Yubatake is just a short walk away. Shops, cafes, and other attractions are all within easy reach, making it convenient for exploring the area. I highly recommend it for anyone looking to immerse themselves in Japanese culture while enjoying the best of Kusatsu’s natural wonders and town life.

• EK

  Eng Kiat William

  Mar 2023

  10/10

  We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.

• K

  K

  friends · Dec 2022

  10/10

  宿泊前に予約確認のメールを頂いた際にバスターミナルまでお迎えをお願いしました。到着したら連絡くださいとの返信がありましたが、当日到着時間にお迎えにきてくださりとても助かりました。 口コミでお料理のことを書かれている方がいて気になっていましたが、そんな心配もなく、夕食、朝食共に大変おいしかったです。お湯も間違いなくすばらしいです。男女交代制です。

• K

  Keith

  partner · Nov 2022

  10/10

  Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent.

• J

  Jada

  family · Nov 2022

  8/10

  The location is great with the yubatake right around the corner. Nice ryokan with large rooms and onsens, but the building itself was not particularly exceptional. Very good, but not great considering the price. However we had several wonderful surprises for our kaiseki dinners and breakfasts. We stayed 3 nights and 2 nights towards the end of dinner a sushi chef came into our dining room and we were able to order as much sushi as we could eat. In the morning another chef came in and made individual tamago-yaki to go along with the rest of the breakfast. And the best surprise were the large individual tear drop ice igloos at one dinner with sashimi inside. Absolutely beautiful and stunning and of course the sashimi excellent.