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NASPA New Otani

8.5/10312 reviewsYuzawa

Luxurious Accommodations Experience the best of Japanese and Western rooms, each with a private bathroom and modern amenities. Recreational Activities Enjoy skiing in the winter, as well as cycling and other outdoor activities in the surrounding area. Dining and Entertainment Indulge in a variety of food and beverage options, including Continental and Japanese cuisine. Unwind at the hotel's bars with lively karaoke or a serene atmosphere. To book your stay at NASPA New Otani and explore all these fantastic features, reserve your room now!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00 until 23:30
  • Check-out until 10:00
  • Children welcome
  • Free parking

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box. Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details. Only skiing is is possible at the property. Snowboarding is not possible. Renovation work of the property will be carried out from 11/05/26 to 30/11/26. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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312 reviews

Guests liked

  • Clean and spacious rooms
  • Friendly and helpful staff
  • Great food variety

Guests mentioned

  • Concerns about bedding hygiene
  • Parking staff interaction

  • YOSHIYA

    JP · extended_group · Oct 2026

    8/10

    全体的には素晴らしい施設

    広々としていて良かった

    特にはない

  • Kay

    AU · couple · Oct 2026

    5/10

    Ok

    Sraff lovely , shuttle to town was good

    Was disappointed that we paid for a hotel with an onsen and a swimming pool through bookings .com only to find out we had to pay each time we wamted to use it. Also there was no bar no restaurant open.

  • kimoty

    JP · extended_group · Oct 2026

    9/10

    超快適！

    部屋をアップグレードしてもらえたので、とても快適でした。

  • Khoi How Lionel

    SG · extended_group · Oct 2026

    9/10

    Overall a good stay

    Big large rooms

    One bedroom with white bright lights but the other room installed with warm white light which was too dim.

  • HENG MING

    JP · solo_traveller · Oct 2026

    6/10

Location

Yuzawa 2117-9 · Yuzawa