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National Exchange Hotel

9.1/10481 reviewsNevada City

Luxurious Garden and Terrace Experience the serene beauty of our garden and terrace at National Exchange Hotel. Perfect for a relaxing evening or a morning coffee, these spaces offer a peaceful retreat for our guests. Delicious Dining Options Indulge in delectable dishes at our on-site restaurant and bar. From flavorful meals to refreshing drinks, our culinary offerings are sure to satisfy your cravings during your stay. Adventure Awaits Explore the picturesque surroundings of Nevada City with exciting hiking trails and outdoor activities. Create unforgettable memories as you immerse yourself in the natural wonders just steps away from our hotel. Book your stay at National Exchange Hotel now for a perfect blend of comfort, convenience, and adventure!

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Restaurant
  • Room service

Policies & house rules

  • Check-in from 16:00 until 23:00
  • Check-out until 11:00
  • Children welcome
  • Pets allowed
  • No parking

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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481 reviews

Guests liked

  • Great location
  • Friendly service
  • Nice renovations
  • Superb restaurant

Guests mentioned

  • Inconsistent room quality
  • Breakfast could be improved
  • Poorly lit rooms
  • Jeremy

    US · family_with_children · Oct 2026

    8/10
  • Mark

    US · couple · Sep 2026

    7/10
  • Quintana

    US · couple · Aug 2026

    8/10
  • LouieDEssEff

    SAN FRANCISCO, CALIFORNIA · Couples · Aug 2026

    6/10

    Beautiful Hotel, Poor Follow-up & Communication

    My wife and I visited Nevada City for the first time in late July and were genuinely excited to stay at the National Exchange Hotel. We loved Nevada City and there’s a lot to like about the property - it's beautiful, full of character, and our king suite (Room 210) was very comfortable and thoughtfully designed. That said, a few issues took away from what could have been an exceptional stay - and more concerning, they were never addressed despite multiple attempts to follow up directly with the hotel's general manager. First, the “private” balcony attached to our suite was not truly private. Due to its proximity to a shared space and unclear signage, other guests repeatedly occupied it. I had to personally ask people to leave, which was uncomfortable and not what you expect when booking a premium room with a private amenity. Second, the body wash dispenser in the shower was empty upon arrival - likely a simple oversight, but another detail that detracted from the experience. Finally, we noticed two separate bar charges on our invoice, even though we only visited the bar once (two glasses of wine total). Multiple emails after our stay were sent to the general @info address and directly to the GM seeking clarification. We still have not received a response. Individually, these are manageable issues. What’s disappointing is the lack of follow-up or response from management after multiple attempts. For a hotel at this price point and with this reputation, I would expect better communication and accountability. The hotel has tremendous potential and clearly gets a lot right - but attention to detail and guest follow-through matter just as much as aesthetics.

  • Beth

    US · couple · Jul 2026

    10/10

Location

211 Broad St · Nevada City